GitHub user pan3793 edited a discussion: FAQ
- Where should I ask questions/report bugs? > We encourage users to ask question in [Mailing > List](https://kyuubi.apache.org/mailing_lists.html) and [GitHub > Discussions](https://github.com/apache/kyuubi/discussions), and report bugs > in [GitHub Issues](https://github.com/apache/kyuubi/issues) - Are there IM discussion groups for Kyuubi? > Yes, please join our WeChat group via Official Accounts(公众号) "apachekyuubi". > We encourage people to discuss in **English**, but Chinese is fine too. - Why did my question get no responses? > First of all, Apache Kyuubi is a community-driven open-source project, many > PMC members/Committers/Contributors/Users are active in the community to > answer questions. But please be clear, they are all volunteers, providing > free community support without any SLA guarantee. > > Please describe your question as clearly as enough, with sufficient context. > [How To Ask Questions The Smart > Way](http://www.catb.org/~esr/faqs/smart-questions.html) or > [提问的智慧](https://github.com/ryanhanwu/How-To-Ask-Questions-The-Smart-Way/blob/main/README-zh_CN.md) > is a good principle for asking questions. > > Some NEGATIVE examples won't get active responses. > > - Kyuubi does not work on my machine, is there a bug? (Kyuubi 运行不起来，是不是有 bug？) >> It is true that some errors have obvious characteristics, but the causes of >> most errors are complex and require sufficient context to analyze. The >> Hadoop ecosystem has a long history of over a decade, it is composed of a >> bunch of components and is quite complex today, the "DOES NOT WORK" has >> countless possibilities. >> - Have you checked [Docs - Quick >> Start](https://kyuubi.readthedocs.io/en/master/quick_start/quick_start.html) >> to make sure your environment meets the Kyuubi setup requirements? >> - Have you read/analyzed the error messages and stacktrace before asking? >> - Have you provided enough information for volunteers to help dig out? e.g. >> - components' version >> - configurations >> - stacktrace >> - logs(of each components, with context, not only the error snippets) >> - How to reproduce the issue? > > - Changed the code by self, or compiled by self, but does not mention that > when asking questions. (自行修改源码、自行编译，但提问时未告知) >> It absolutely misleads the volunteer who helps you dig out the issue, and >> wastes both time. >> - If your self-compiled version does not work as expected, please try the >> **[Official Released](https://kyuubi.apache.org/releases.html)** version >> first to quickly identify if the issue is caused by compiling. >> - If you changed the code, similar to the above case, please try the >> **[Official Released](https://kyuubi.apache.org/releases.html)** version >> first to quickly identify if the issue is caused by your change. >> - Please provide your **Baseline Version**, **Compiling Command**, and >> "What's Your Change" with the question. GitHub link: https://github.com/apache/kyuubi/discussions/2481 ---- This is an automatically sent email for [email protected]. To unsubscribe, please send an email to: [email protected] --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
