Dushyant-GitHub commented on issue #3504:
URL: 
https://github.com/apache/logging-log4j2/issues/3504#issuecomment-2742531301

   > A side question:
   > 
   > I know that upgrading is painful, especially since we had approximately 
one new release per month last year, but `2.17.x` is a **very** old release and 
we don't maintain it anymore. The upgrade risk from `2.17.1` to `2.24.3` should 
be minimal, but it is still there, since we allow for behavioral changes in 
minor releases (change in default values, stricter interpretation of 
configuration errors, for example).
   > 
   > What could we do, in your opinion, to motivate users to use maintained 
versions of Log4j (currently only the last minor release of `2.x`)? What are 
your main reasons for an upgrade (new features, known vulnerability, 
maintenance status of the major/minor branch)? Would an LTM (long term 
maintenance) branch be something you would upgrade to?
   > 
   > **Note**: I am using "maintenance" instead of "support", since the level 
of "support" for all Log4j releases is the same: we answer questions if we 
remember how things worked in that release (even for Log4j 1). Of course more 
recent releases offer better "support". 😉
   
   We understand the importance of staying on maintained versions. In our case, 
the log4j-api 2.17.1 dependency is used within customer extensions, and the 
decision to upgrade ultimately lies with them. We will convey your 
recommendation to our customers so they can evaluate the upgrade based on their 
requirements and risk assessments. We’ll pass along this feedback to our 
customers and let them decide on the best approach for their use case. 
   
   Thanks again for your support!! :)


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