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https://issues.apache.org/jira/browse/OFBIZ-11006?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
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Jacques Le Roux updated OFBIZ-11006:
------------------------------------
    Affects Version/s: Release Branch 18.12
                       Release Branch 17.12
                       Release Branch 13.07
                       Release Branch 14.12
                       Release Branch 15.12
                       Release Branch 16.11
        Fix Version/s:     (was: Upcoming Branch)
                       18.12.01
                       16.11.06
                       17.12.01

> Create customer request screen breaks when entering special characters
> ----------------------------------------------------------------------
>
>                 Key: OFBIZ-11006
>                 URL: https://issues.apache.org/jira/browse/OFBIZ-11006
>             Project: OFBiz
>          Issue Type: Bug
>          Components: order
>    Affects Versions: Release Branch 13.07, Release Branch 14.12, Release 
> Branch 15.12, Release Branch 16.11, Release Branch 17.12, Release Branch 18.12
>            Reporter: Scott Gray
>            Assignee: Scott Gray
>            Priority: Major
>             Fix For: 17.12.01, 16.11.06, 18.12.01
>
>
> For some reason the Create Customer Request form 
> (component://order/widget/ordermgr/CustRequestForms.xml) doesn't encode the 
> output of the "story" field.  This breaks the screen when certain html or 
> freemarker special characters are entered into the field.
> I don't see any good reason why this field in particular shouldn't be using 
> encoding so I'm going to enable it again.



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