dosubot[bot] commented on issue #32057: URL: https://github.com/apache/superset/issues/32057#issuecomment-2627238256
<!-- Answer --> Given your configuration, here are a few things to check and consider: 1. **Redis Configuration**: Ensure that your Redis service is running and accessible from your Superset instance. You can test connectivity to Redis using a Redis client or command-line tool to verify that the host and port are correct. 2. **Cache Key Validity**: The `cache_key` might not correspond to a valid cached screenshot if the screenshot generation process hasn't completed successfully. Ensure that the task responsible for generating the screenshot is running without errors. You can check the logs for any errors related to screenshot generation. 3. **Task Execution**: Verify that the Superset worker is processing tasks correctly. The worker should be able to handle background tasks, including screenshot generation. Check the logs for the `superset-worker` service to ensure there are no errors or issues. 4. **Timeouts and Delays**: Sometimes, the screenshot generation might take longer than expected. Try increasing the wait time before attempting to retrieve the screenshot to ensure the task has completed. 5. **Logs and Errors**: Check the Superset logs for any error messages or warnings that might indicate why the screenshot is not being cached or retrieved. This can provide insights into any underlying issues. 6. **Database and Execution Logs**: Ensure that the database is correctly logging the execution of screenshot tasks. The `ReportExecutionLog` entries can help track the status and any errors during execution. If these checks do not resolve the issue, consider reviewing the Superset worker and Redis configurations to ensure they align with the expected setup for caching and task execution. <!-- Dosu Comment Footer --> *To continue talking to [Dosu](https://dosu.dev), mention @dosu.* --- <sup>Help Dosu learn! Give it feedback: [Great Response](https://app.dosu.dev/response-feedback/c162e73f-419b-4deb-a4df-ef2475354a8b?feedback_type=great_response) | [Irrelevant Answer](https://app.dosu.dev/response-feedback/c162e73f-419b-4deb-a4df-ef2475354a8b?feedback_type=irrelevant_answer) | [Incorrect Sources](https://app.dosu.dev/response-feedback/c162e73f-419b-4deb-a4df-ef2475354a8b?feedback_type=incorrect_sources) | [Too Verbose](https://app.dosu.dev/response-feedback/c162e73f-419b-4deb-a4df-ef2475354a8b?feedback_type=too_verbose) | [Hallucination](https://app.dosu.dev/response-feedback/c162e73f-419b-4deb-a4df-ef2475354a8b?feedback_type=hallucination) | [Other](https://app.dosu.dev/response-feedback/c162e73f-419b-4deb-a4df-ef2475354a8b?feedback_type=other)</sup> -- This is an automated message from the Apache Git Service. To respond to the message, please log on to GitHub and use the URL above to go to the specific comment. To unsubscribe, e-mail: [email protected] For queries about this service, please contact Infrastructure at: [email protected] --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
