GitHub user dosubot[bot] added a comment to the discussion: Can't diplay 
Thumbnail dashboard and chart?

<!-- Answer -->
I found a similar unsolved discussion that might be relevant to your issue: 
[Superset 4.0.2: The REST API for thumbnail download is not 
working](https://github.com/apache/superset/discussions/30988) 
<sup>[[1]](https://github.com/apache/superset/discussions/30988)</sup>.

For your current setup, ensure the following:

1. **Redis Configuration**: Verify that your Redis server is running and 
accessible at the specified host and port. Connection issues with Redis can 
prevent thumbnails from being cached or retrieved properly 
<sup>[[2]](https://github.com/apache/superset/blob/master/tests/integration_tests/superset_test_config_thumbnails.py)</sup>.

2. **Playwright Setup**: Ensure that Playwright and the necessary browser 
dependencies are correctly installed. This includes running `playwright 
install-deps` and installing the required browsers (e.g., `playwright install 
chromium`) 
<sup>[[3]](https://github.com/apache/superset/blob/master/Dockerfile)</sup>.

3. **WEBDRIVER_BASEURL**: Make sure that the `WEBDRIVER_BASEURL` is correctly 
configured and accessible from the worker environment. If there are issues with 
the URL or authentication, it can prevent the worker from generating thumbnails 
<sup>[[4]](https://github.com/apache/superset/blob/master/docs/docs/configuration/alerts-reports.mdx)</sup>.

4. **Feature Flags**: Double-check that all necessary feature flags are enabled 
in your configuration, as you have done. This includes `THUMBNAILS`, 
`THUMBNAILS_SQLA_LISTENERS`, `ENABLE_DASHBOARD_SCREENSHOT_ENDPOINTS`, and 
`ENABLE_DASHBOARD_DOWNLOAD_WEBDRIVER_SCREENSHOT` 
<sup>[[5]](https://github.com/apache/superset/blob/master/superset/config.py)</sup>.

If these configurations are correct and the issue persists, consider checking 
the logs for any error messages that might provide more insight into the 
problem.


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GitHub link: 
https://github.com/apache/superset/discussions/32812#discussioncomment-12598900

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