dosubot[bot] commented on issue #38879: URL: https://github.com/apache/superset/issues/38879#issuecomment-4133245036
<!-- Answer --> The error you're seeing is due to **Python version incompatibility**. Based on your traceback (`/usr/lib/python3.6/site-packages/`), you're actually running Python 3.6, which is not supported by Apache Superset. Superset requires [**Python 3.10 or higher**](https://github.com/apache/superset/blob/829e4d92d91ceae4b43b1ed3b063ffe45377799c/pyproject.toml#L27). **To fix this:** 1. Upgrade to Python 3.10, 3.11, or 3.12 2. Set the `FLASK_APP` environment variable before running the command: ```bash export FLASK_APP=superset.app:create_app superset fab reset-password --username admin ``` If you're using Docker and seeing `pkg_resources` errors even on a supported Python version, you may need to install setuptools. For Superset 5.x Docker images, use: ```bash uv pip install setuptools ``` For older Docker versions, add `setuptools` to `docker/requirements-local.txt`. <!-- Dosu Comment Footer --> *To reply, just mention [@dosu](https://go.dosu.dev/dosubot?utm_source=github&utm_medium=bot-comment&utm_campaign=github-assistant&utm_content=brand-link).* --- <sup>How did I do? [Good](https://app.dosu.dev/response-feedback/30b162eb-0077-40cc-ba21-618c2b92fe9d?feedback_type=great_response&utm_source=github&utm_medium=bot-comment&utm_campaign=github-assistant&utm_content=feedback-great_response) | [Irrelevant](https://app.dosu.dev/response-feedback/30b162eb-0077-40cc-ba21-618c2b92fe9d?feedback_type=irrelevant_answer&utm_source=github&utm_medium=bot-comment&utm_campaign=github-assistant&utm_content=feedback-irrelevant_answer) | [Incorrect](https://app.dosu.dev/response-feedback/30b162eb-0077-40cc-ba21-618c2b92fe9d?feedback_type=incorrect_sources&utm_source=github&utm_medium=bot-comment&utm_campaign=github-assistant&utm_content=feedback-incorrect_sources) | [Verbose](https://app.dosu.dev/response-feedback/30b162eb-0077-40cc-ba21-618c2b92fe9d?feedback_type=too_verbose&utm_source=github&utm_medium=bot-comment&utm_campaign=github-assistant&utm_content=feedback-too_verbose) | [Hallucination](https://app.dosu.dev/response-feedback/30b162eb-0077 -40cc-ba21-618c2b92fe9d?feedback_type=hallucination&utm_source=github&utm_medium=bot-comment&utm_campaign=github-assistant&utm_content=feedback-hallucination) | [Report 🐛](https://app.dosu.dev/response-feedback/30b162eb-0077-40cc-ba21-618c2b92fe9d?feedback_type=bug_report&utm_source=github&utm_medium=bot-comment&utm_campaign=github-assistant&utm_content=feedback-bug_report) | [Other](https://app.dosu.dev/response-feedback/30b162eb-0077-40cc-ba21-618c2b92fe9d?feedback_type=other&utm_source=github&utm_medium=bot-comment&utm_campaign=github-assistant&utm_content=feedback-other)</sup> [](https://app.dosu.dev/a28d3c7e-a9d3-459e-9fb6-3a6f9ff4f357/ask?utm_source=github&utm_medium=bot-comment&utm_campaign=github-assistant&utm_content=chat-badge) [](https://cursor.com/link/prompt?text=The%20error%20you%27re%20seeing%20is%20due%20to%20%2A%2APython%20version%20incompatibility%2A%2A.%20Based%20on%20your%20traceback%20%28%60/usr/lib/python3.6/site-packages/%60%29%2C%20you%27re%20actually%20running%20Python%203.6%2C%20which%20is%20not%20supported%20by%20Apache%20Superset.%20Superset%20requires%20%5B%2A%2APython%203.10%20or%20higher%2A%2A%5D%28https%3A//github.com/apache/superset/blob/829e4d92d91ceae4b43b1ed3b063ffe45377799c/pyproject.toml%23L27%29.%0A%0A%2A%2ATo%20fix%20this%3A%2A%2A%0A%0A1.%20Upgrade%20to%20Python%203.10%2C%203.11%2C%20or%203.12%0A2.%20Set%20the%20%60FLASK_APP%60%20environment%20variable%20before%20running%20the%20command%3A%0A%20%20%20%60%6 0%60bash%0A%20%20%20export%20FLASK_APP%3Dsuperset.app%3Acreate_app%0A%20%20%20superset%20fab%20reset-password%20--username%20admin%0A%20%20%20%60%60%60%0A%0AIf%20you%27re%20using%20Docker%20and%20seeing%20%60pkg_resources%60%20errors%20even%20on%20a%20supported%20Python%20version%2C%20you%20may%20need%20to%20install%20setuptools.%20For%20Superset%205.x%20Docker%20images%2C%20use%3A%0A%60%60%60bash%0Auv%20pip%20install%20setuptools%0A%60%60%60%0A%0AFor%20older%20Docker%20versions%2C%20add%20%60setuptools%60%20to%20%60docker/requirements-local.txt%60.) [](https://go.dosu.dev/discord-bot?utm_source=github&utm_medium=bot-comment&utm_campaign=github-assistant&utm_content=join-discord) [](https://twitter.com/intent/tweet?text=%40dosu_ai%20helped%20me%20solve%20this%20issue!&url=https%3A//github.com/apache/superset/issues/38879) -- This is an automated message from the Apache Git Service. To respond to the message, please log on to GitHub and use the URL above to go to the specific comment. To unsubscribe, e-mail: [email protected] For queries about this service, please contact Infrastructure at: [email protected] --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
