GitHub user dosubot[bot] added a comment to the discussion: pivot table sorting

<!-- Answer -->
This is a recognized limitation with pivot table sorting in Superset, 
particularly when you have multi-level (grouped) rows/columns. Here's what's 
happening and some potential workarounds:

**The Issue:** The pivot table sorting configuration (`rowOrder`/`colOrder`) is 
stored in the chart's form data and *should* persist 
[[1]](https://github.com/apache/superset/blob/829e4d92d91ceae4b43b1ed3b063ffe45377799c/superset-frontend/plugins/plugin-chart-pivot-table/src/plugin/controlPanel.tsx#L310-L362).
 However, there are known bugs with value-based sorting on multi-level pivot 
tables — specifically, sorting gets "messed up" when applied to grouped 
rows/columns. There are open PRs 
([#38080](https://github.com/apache/superset/pull/38080), 
[#35322](https://github.com/apache/superset/pull/35322)) attempting to fix 
this, but they remain unmerged.

Additionally, the interactive column sorting feature (clicking column headers 
to sort) was merged in [PR 
#36050](https://github.com/apache/superset/pull/36050), which may give you 
better results than the static sort controls.

**Workarounds to try:**

1. **Use interactive column sorting** — click the column header directly in the 
pivot table to sort by that column. This was added relatively recently and may 
persist better than the form-level toggle.

2. **Pre-sort in your SQL** — If your custom SQL metrics allow it, you can use 
`ORDER BY` in your query/dataset to influence the default row order before the 
pivot is applied.

3. **Use Row Order / Column Order controls** — In the chart's Customize tab, 
explicitly set "Row Order" or "Column Order" to `value_a_to_z` or 
`value_z_to_a`. Make sure you save the chart after setting these, then re-add 
it to the dashboard.

4. **Simplify grouping temporarily** — If sorting works with a single-level 
pivot but breaks with two/three levels, that confirms you're hitting the 
grouped sorting bug. In that case, you may need to wait for the fix PRs to be 
merged, or restructure your visualization (e.g., using a regular Table chart 
with grouping instead of a Pivot Table).

Unfortunately, there's no perfect workaround for the multi-level sorting bug 
right now since the fixes are still pending review. If the interactive column 
header sorting (option 1) doesn't persist for you either, this is likely the 
same underlying issue.


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GitHub link: 
https://github.com/apache/superset/discussions/40788#discussioncomment-17188702

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