dosubot[bot] commented on issue #41588:
URL: https://github.com/apache/superset/issues/41588#issuecomment-4858244292

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   <!-- Answer -->
   @rusackas Good question — I didn't find any StarRocks-specific issues in the 
tracker, so this may not be driver-related. Here's what I think is more likely 
going on:
   
   **The chart data API has logging gaps that explain the "no errors in logs" 
symptom.** The `/api/v1/chart/data` endpoint has several execution paths 
(particularly `_send_chart_response()` and `_create_query_context_from_form()`) 
that can fail without explicit `logger.error()` calls — they rely on Flask's 
global error handler and decorator-based event logging, which can miss certain 
exceptions 
[[1]](https://github.com/apache/superset/blob/829e4d92d91ceae4b43b1ed3b063ffe45377799c/superset/charts/data/api.py#L346-L411).
 Additionally, some cache load errors are intentionally suppressed with 
`contextlib.suppress(ChartDataCacheLoadError)` 
[[2]](https://github.com/apache/superset/blob/829e4d92d91ceae4b43b1ed3b063ffe45377799c/superset/charts/data/api.py#L329).
   
   **Concurrent loading is the most likely culprit for the intermittent/subset 
pattern.** When a multi-chart dashboard loads, all charts fire independent 
parallel requests with no deduplication or retry logic. Under burst load, some 
requests can hit resource limits (Redis connections, query concurrency on 
StarRocks, or gunicorn worker exhaustion) and return 500s while others succeed 
— which exactly matches the described behavior.
   
   **There's also a transaction race condition fixed very recently** (PRs 
#41051 and #41096, merged June 29-30, 2026) that caused intermittent failures 
in 6.1.0 — though that was primarily observed in reports rather than direct 
dashboard views [[3]](https://github.com/apache/superset/issues/41621).
   
   @MatthewCurlerTAC — a couple things that would help narrow this down:
   
   1. **Check the browser Network tab** when the error occurs — filter by 
`/api/v1/chart/data` and confirm whether you're seeing actual HTTP 500 
responses from the backend, or if the response is 200 with an error payload. 
This would tell us if it's a backend crash vs. a client-side processing issue.
   2. **How many charts** are typically on the affected dashboards? If it's 
10+, concurrent request exhaustion becomes more likely.
   3. **How many gunicorn workers** are you running? If it's fewer than the 
number of charts on a dashboard, that alone could cause some requests to 
queue/timeout under load.
   
   As for whether it's StarRocks-specific: it's possible that StarRocks query 
latency under concurrent load is slow enough to trigger timeouts that other 
databases wouldn't hit, but the failure pattern (random subset, fixed on 
refresh) points more toward infrastructure-level concurrency issues than a 
driver bug.
   
   
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