dosubot[bot] commented on issue #42123:
URL: https://github.com/apache/superset/issues/42123#issuecomment-5005753044

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   @rusackas — here's what I've found after digging through the codebase:
   
   The exact string **"invalid username-password pair or user is disabled"** 
doesn't exist anywhere in Superset's source code. It originates from 
**Flask-AppBuilder (FAB)**, which handles Superset's authentication layer. This 
is a strong hint that the error is about **Superset's own authentication or 
metadata DB**, not the target PostgreSQL database — which is consistent with 
the reporter's observation that PostgreSQL logs show zero connection attempts.
   
   Since impersonation is disabled, the most likely causes are:
   
   **1. Celery worker environment mismatch (most likely for a Helm 
deployment):** When SQL Lab runs queries asynchronously, the Celery worker must 
connect to the **Superset metadata database** to look up the user 
(`security_manager.find_user(username)`) and manage query state — all *before* 
it ever touches the target PostgreSQL 
[[1]](https://github.com/apache/superset/blob/829e4d92d91ceae4b43b1ed3b063ffe45377799c/superset/sql_lab.py#L171-L198).
 In a Helm deployment, workers run in separate pods and may have different 
environment variables or network access. If `SQLALCHEMY_DATABASE_URI` or 
`SECRET_KEY` differs between the web and worker pods, the worker's metadata DB 
queries fail and FAB surfaces this as an authentication error.
   
   **2. User deactivated in Superset:** If the user's `active` flag is `False` 
in the `ab_user` table, FAB will reject them with a "user is disabled" message 
before any DB query runs 
[[2]](https://github.com/apache/superset/blob/829e4d92d91ceae4b43b1ed3b063ffe45377799c/superset/security/manager.py#L2472-L2478).
   
   **3. `SECRET_KEY` mismatch:** If the worker pods don't share the same 
`SECRET_KEY` as the web pods, credential decryption for the database connection 
fails silently, producing auth-like errors before the target DB is contacted.
   
   @royspeedy — a few things to check:
   
   - **Celery worker logs** (`kubectl logs -l app=superset-worker`) — the full 
traceback there will pinpoint the exact layer.
   - **Compare environment** across web and worker pods: 
`SQLALCHEMY_DATABASE_URI`, `SECRET_KEY`, and network reachability to the 
metadata DB.
   - **User status**: run `SELECT username, active FROM ab_user;` on the 
metadata DB to confirm the user is active.
   - **Is async enabled?** Check whether `allow_run_async` is set on the 
database connection — if so, temporarily disabling it would confirm whether the 
issue is in the Celery worker path.
   
   
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