SyamprasadNakka opened a new issue #9200: Superset - 500 Internal Server Error
URL: https://github.com/apache/incubator-superset/issues/9200
 
 
   Hello,
   We have installed Superset=0.33.010402 and running superset with Gunicorn 
server by enabling the log-level in debug mode. 
   We have given demo to our customer without any report development (just ran 
few reports), but ran into 500 Internal Server Error. 
   
   We have analyzed the logs and couldn't found any information on server down, 
after few minutes we were able to access the superset application without any 
restart.
   
   **Log Info:**
   [**2020-02-20 12:21:03 -0500**] [43008] [DEBUG] **GET 
/sliceemailscheduleview/list/**
   [2020-02-20 12:21:03 -0500] [19195] [DEBUG] Error processing SSL request.
   [2020-02-20 12:21:03 -0500] [19195] [DEBUG] Invalid request from 
ip=127.0.0.1: [SSL: SSL_HANDSHAKE_FAILURE] ssl handshake failure (_ssl.c:2488)
   
   [**2020-02-20 13:13:04 -0500**] [19191] [DEBUG] **GET /superset/welcome**
   [2020-02-20 13:13:05 -0500] [31855] [DEBUG] Error processing SSL request.
   [2020-02-20 13:13:05 -0500] [31855] [DEBUG] Invalid request from 
ip=127.0.0.2: [SSL: SSL_HANDSHAKE_FAILURE] ssl 
   
   
   Is there a way that we can find the issue details when the application was 
not accessible?
   
   ### Expected results
   
   If something went wrong to the application it should write to logs with all 
the crash/issue details.
   
   ### Actual results
   
   Didn't find any information in logs if something happened to the application.
   
   #### How to reproduce the bug
   Issue was not reproducible every time. 
   
   ### Environment
   
   (please complete the following information):
   
   - superset version: `0.33.010402`
   - python version: `python3.7.3`
   - Linux OS: `Redhat 7`
   
   
   ### Checklist
   
   Make sure these boxes are checked before submitting your issue - thank you!
   
   - [x] I have checked the superset logs for python stacktraces and included 
it here as text if there are any.
   - [] I have reproduced the issue with at least the latest released version 
of superset.
   - [x] I have checked the issue tracker for the same issue and I haven't 
found one similar.
   
   As we are planning to go-live this week, it would be great if you can 
provide solution/inputs on the same.
   
   Regards,
   Syam
   

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