Here's the final solution to my problem.  If you take a CSU/DSU off of your
phone switch that was doing the timing for your circuits, you probably will
have some issues with dial-up connections.  He figured that the CSU/DSU
didn't have any traffic so it wasn't a big deal.

Why my telecom administrator failed to tell me that he did have a
modification to his switch is beyond me.  Basic troubleshooting requires
documentation or at least a decent memory.

-----Original Message-----
From: Ryan Malayter [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, December 04, 2001 11:09 AM
To: NT 2000 Discussions
Subject: RE: Strange RAS problems


Modern PBX phone switches almost always due an extra D/A conversion, which
will negatively impact analog modem performance if they're in the signal
path.

We use an all-digital, T1-based solution (Equinox) on the server side to
ensure a clean signal path for our dial-in users. The signal generally stays
digital until it reaches the client's phone company CO.

:::Ryan Malayter, MCSE
:::Bank Administration Institute
:::Chicago, Illinois, USA


-----Original Message-----
From: Charles E Carson [mailto:[EMAIL PROTECTED]] 
Sent: Monday, December 03, 2001 5:10 PM
To: NT 2000 Discussions
Subject: RE: Strange RAS problems


Funny thing... it's the phone system.  Having both the RRAS box and the
client on POTS lines resolved the issue.  If either the client or the server
is through our phone switch, we have spotty service.

Time for the phone guys to earn their pay.

-----Original Message-----
From: Charles E Carson [mailto:[EMAIL PROTECTED]]
Sent: Friday, November 30, 2001 4:33 PM
To: NT 2000 Discussions
Subject: OT: Strange RAS problems


Background
Had a Windows NT RAS server that was working like a charm for months.  All
of a sudden, on Tuesday, I get a call from one of my dial-up users stating
that the RAS connection is slow.  Sure enough, I test out the connection and
I can't dial-in.  Long story short, I've built a 2000 RRAS box on the
network and I'm connecting very spotty (ie, if I change the timeout for a
ping, every 4th ping is outrageously high), if at all (I tend to get
dropped)

Although you would think this would be due to phone lines, we've tried POTS,
local and long distance T1s and seem to have the same problem.  The telecom
folks seem to think that it is not the phones (of course, they always do).

Anyone seen anything like this before to help lead me out of this mess?  Any
consideration would be appreciated

Charles Carson
Network Administrator
Southwest Student Services
480-824-6608


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