Oh I know....

All that stuff seems okay David.  She can get out to the network and web
and all simply by cancelling from the login screen.  It turns out I found
a registry setting that displays the successful login to a server and she
was getting her login info from an older server that is still on the
network.  Problem is nobody in the office is very computer literate and
they don't want to take the time to find out which computer it is because
they are busy.  I'd like to turn it off and see what happens!  Any idea on
how to change which computer (not workgroup name) the client uses to
authenticate from?

Thanks David.

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