A user has a Compaq Armada E500 with Win2k-SP3 installed.  It has a DVD
reader installed (Compaq DVD-ROM DRN-8080B, according to Dev. Mangler).

After the user attempted to install a cd-burning application on this
machine, we find that the DVD drive is unavailable as a drive letter.
It is listed in the device manager, but "This device is not working
properly because Windows cannot load the drivers required for this
device."

I went into "Driver Details" under the Driver tab, noted the drivers
being used, and renamed them (e.g., cdrom.sys to cdrom.sys.bak).  I then
deleted the device using the dev manager.  My thought was that I could
un-use this set of drivers and have Win2k re-detect the drive on reboot,
and load a set of un-corrupted and appropriate drivers.  It didn't work.
Windows reinstalled the device and assigned the same drivers as before
(probably pulled them out of driver.cab?).

Anyway, I need some suggestions on how I can get this thing to work!
I'm looking around for non-MS drivers for this piece of hardware,
but.....

Anyone?  Anyone?

thx

 
 
_______________________
There are 10 types of people in the world:  those who understand binary,
and those who do not.

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