May I surmise then that the online docs on how to renew a license are
correct and Eddy just had a special case?  Just wondering as I’m about to
do it myself.

Many thanks Luca & company.

On Wed, Jun 21, 2017 at 3:04 AM, Luca Deri <[email protected]> wrote:

> Hi Eddy
> I will send you a private reply on this matter
>
> Luca
>
> On 20 Jun 2017, at 11:17, Eddy Minet <[email protected]>
> wrote:
>
> Hi, I’ve just bought a maintenance renewal for an old licence (2015).
> I follow the steps to get the « maintenance renewal discount » by setting
> the original order id in « discount code »
> I get a new orderid
> But when I want to generate the new licence file (https://shop.ntop.org/
> mkntopng) I get this message :
>
>                 with new order id : « The systemId XXXXXX  was not
> purchased in orderId XXXX: please go back and specify a valid systemId. »
>                 with the old order id : « The orderId XXXXXX has already
> created 1 licenses: no more licenses left (1 in total). »
>
> Where to get help with this ??
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