Hi Wagner as I have replied you earlier you need to configure ntopng and nprobe as collectors. See also https://www.ntop.org/nprobe/advanced-flow-collection-with-ntopng-and-nprobe/ <https://www.ntop.org/nprobe/advanced-flow-collection-with-ntopng-and-nprobe/>
Regards Luca > On 15 Dec 2017, at 16:07, Wagner Santos Noronha <[email protected]> wrote: > > Guys, good afternoon. > This week I bought ntopng enterprise and nprobe pro, both in the version for > the Windows operating system. > I downloaded the applications on the site and installed them, ntopng and > nprobe, as well as the redis servers, Winpcap, and everything else that the > installation required. > All the services are active in Windows and I can access the ntopng through > the web, using the safari of my notebook. > However, from what I can see, ntopng only shows the communication information > it has made with it, not receiving and displaying any traffic from the remote > routers that are sending netflow packets on port 2055 via UDP protocol. > I'm trying everything, but I can not solve this problem, which was the main > motivator for this acquisition, that is, checking and managing the traffic of > my remote routers via netflow packages sent by them. > During the acquisition, I was informed that it could take up to 5 days to > contact the company support, to guide me on how to make the system work > correctly, ie, the network routers send netflow packets on port 2055 of the > UDP protocol , nprobe receives these packets and forwards them to ntopng, to > show the traffic of those devices, the traffic sent by the netflow packets > from the remote routers. > > Could someone help me with this? > > First how do I get access to ntop company support? I have sent several > messages through the site, reporting the problem and even if I understand > that I have a right to reply, no one responds to my contacts. How can I do to > talk to them? Has anyone tried to access the support? > > Second, could you help me on how to make the system work? I have already > performed some guidelines in the manual but still ntopng does not present the > netflow information of the remote routers. In ntopng I see the udp packets on > port 2055 arriving at the server, but I do not see the nprobe receiving these > packets and presenting them to ntong, that is, it is as if nprobe was not > running, receiving netflow traffic from the remote routers. > > What should I do to resolve this problem? > > Also, I would like to say that both applications, nprobe and ntopng are > installed on the same machine that owns the windows 2012 std operating system. > The nprobe version is 8.2.171203 and the ntopng version is 3.2.171203. > > Thank you guys. > > Wagner Santos Noronha > Brazil > > _______________________________________________ > Ntop mailing list > [email protected] <mailto:[email protected]> > http://listgateway.unipi.it/mailman/listinfo/ntop > <http://listgateway.unipi.it/mailman/listinfo/ntop>
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