Mailing lists are about self-help.  The time I contribute - and contribute it is, remember you aren't paying for my time - is whatever it is. 
 
If a short answer can direct you towards solving the problem, that's what you get.  If you want lengthy replies, I'm perfectly capable of producing them - at my published hourly rates.
 
Since you don't like it, I simply won't bother replying to your future messages.
 
 
Why short ... because it's appropriate.
 
If it's something that we're actively discussing I'm going to tell you that - even if it doesn't seem (to you) to be related, it might (to me).  Or maybe it's just that it's easier to eliminate something via a fix we've already made instead of re-inventing the wheel.
 
When you introduce something, "Now for my other problem", I'm going to take you at your word and treat it separately.  Commingling problems makes it impossible to find the problem and results in the back traffic, which is our shared knowledge repository.
 
As it happens (and I know these things), problems in plugins and buffer length problems - are almost always separate.
 
-----Burton
 
 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Adam M. Towarnyckyj
Sent: Friday, February 25, 2005 3:36 PM
To: [email protected]
Subject: RE: [Ntop] ntop hangs on RedHat Linux 9

Burton,

 

            I don’t appreciate the short attitude you gave me on the response to my question. I’m in need of assistance and you feel the need to give me some sort of attitude. It is frustrating enough to have these problems and not be able to come up with a solution and have to ask for help. You aren’t helping by adding insult to that. A while back I had posted and got the same sort of sarcastic response as the one you sent me this time.

            I felt the need to include everything in one posting because I thought the two might have something to do with each other. I figured I could give as much information as possible while also keeping my message as short as possible. I never saw anything about a problem with RH9 or a patch. This is mainly because it is tough to search the mailing lists. I usually Google my question for a response. Fixing the source and providing a patch isn’t something everyone can do. I don’t know enough about C to do that at all. I’m used to being able to compile and go, not patch broken source. And I also felt the subject line reflected my problem sufficiently enough.

I always thought mailing lists were a way of users helping users. The attitude doesn’t help. Thank you for the suggestions though, I will try them out and see what happens.

 

Adam


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Burton Strauss
Sent: Friday, February 25, 2005 1:25 PM
To: [email protected]
Subject: RE: [Ntop] ntop hangs on RedHat Linux 9

 

WRT #1 try the RH8 patch we've been discussing on this list - some RH9 systems have the kernel back-level set and so run like RH8.

WRT #2 fix the source, send the patch.  It's giving you the line # and all...

 

FWIW, please one problem per msg w/ meaningful subjects so people can find it in the back traffic...

 

-----Burton

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Adam M. Towarnyckyj
Sent: Friday, February 25, 2005 2:07 PM
To: [email protected]
Subject: [Ntop] ntop hangs on RedHat Linux 9

Hey all,

 

            I am actually experiencing a few problems with ntop. Everything installs fine and runs, but after a short while, everything freezes, ntop’s cpu usage drops to between 0% and 9%, the memory usage is at 66% and I every time I try to load any of the website pages, it just hangs. I had tried ntop in the past (v2.2) and it didn’t work out for me. CPU usage was outrageous and would bog down the machine. I like how this new version handles but I can’t have it freezing on me all the time.

            I’m running this on a P4 2.8 with 512mb memory. I’m using RedHat 9 with the Linux 2.4.20-31.9 kernel. All of the prerequisites for ntop (libtool, libpng, gd, gdbm, etc.) have been installed with the most recent versions available for release. I’ve tried both release and development versions of the latest ntop and run into the same problem each time.

            Now for my other problem. When it IS running, I can’t get the local subnet option (-m) to work at all. I have a rather EXTENSIVE list of subnets that I’d rather not mention here for security purposes. I work for an ISP with about 5000 subscribers being pushed through this machine. Basically, what happens is that I click on “Local Only” on the website, and it shows no information. Or sometimes it will show one or two IPs but then they disappear on the next refresh. I’ve tried it with only one of the subnets and that doesn’t work either. I can see the IP addresses reporting they are Remote instead of Local. At one point, I loaded with the –m option and got this error:

 

Thu Feb 24 18:01:02 2005  **ERROR** Buffer too short @ rrdPlugin.c:2358 (increase to at least 805)

Thu Feb 24 18:01:02 2005  **WARNING** RRD: Net mask '255.2' not valid - ignoring entry

 

I have been unable to duplicate this error. It seems like it is cutting off my list at a certain point. If this is the case, this won’t work for me. I need each of these subnets in there. And, yes, the format is correct. Does anyone have any suggestions for me? I feel like I’ve tried everything including removing everything I installed and starting fresh. It still comes back with the same problems. Any help would be greatly appreciated. Thanks.

 

Adam

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