Both companies I've worked with in this space charge by faxed page, not file sizes and they can handle PDFs, Office & HTML docs. We use Concord Fax (http://www.concordfax.com) and are very happy with them. We have used Venali (now part of eFax it looks like) in the past and moved on due to poor service. Either one can handle your volume. I can't speak to PCI compliance.
...Tim From: [email protected] [mailto:[email protected]] On Behalf Of Richard McClary Sent: Monday, July 15, 2013 8:48 AM To: [email protected] Subject: [NTSysADM] Enterprise email-to-fax services Greetings! We have been long-time users of Faxcore (appliance) for an email-to-fax gateway. 1. All our faxes are outbound 2. Between going to hosted MS Exchange and various PCI requirements, our mail routing has become more complicated than it was originally. Email fax jobs must now leave our building and be routed back through our DMZ to reach the appliance. (Then the attachments are rendered and sent over the fax lines, etc.) This system works pretty well. However, when we have an internet outage, the DMZ is unavailable, so faxes are not processed until internet services are restored. (Faxcore then does a great job of dealing with the back log!) We would also like to eliminate the DMZ and internal routing through our firewall. Our main faxing is part of an automated records/reports system. We send out 150-200 faxes per day. Although most of these are HTML reports, there are occasional Word or PDF attachments which bring the day's mail load to 50-100 Mb. I know there are dozens of mail-to-fax services available. Does anybody have direct experience with a service which can handle our current outbound traffic and load at an "affordable" rate? (Again, 150 sends and up to 100 Mb total per day...) Thanks! -- richard The information contained in this e-mail, and any attachments hereto, is from The American Society for the Prevention of Cruelty to Animals(r) (ASPCA(r)) and is intended only for use by the addressee(s) named herein and may contain legally privileged and/or confidential information. If you are not the intended recipient of this e-mail, you are hereby notified that any dissemination, distribution, copying or use of the contents of this e-mail, and any attachments hereto, is strictly prohibited. If you have received this e-mail in error, please immediately notify me by reply email and permanently delete the original and any copy of this e-mail and any printout thereof.
