On 4 Feb 2014 at 20:37, Brian Desmond wrote: > You probably want some sort of hosted asset management solution. A cloud > based CMDB
Then you would think that http://www.cmdb.com/ should do what you want [G,D,RLH] > with the ability to link tickets to the CIs would work too. > Thanks, > Brian Desmond > [email protected] > w - 312.625.1438 | c - 312.731.3132 > > From: [email protected] > [mailto:[email protected]] On Behalf Of > Sam Cayze > Sent: Tuesday, February 4, 2014 1:29 PM > To: [email protected] > Subject: [NTSysADM] OT: Issue/Hardware/Inventory Tracking > Finally got myself a long-term side gig! Received lots of good advice > from you guys that helped. > Been at it for a few months. > The company is having a terrible time tracking their non-pc hardware > nationwide, and I'd like to > set them up on a solution that would alleviate that. (Which is above and > beyond my scope of > just managing the hardware). But they really need it. > There has to be some sort of Inventory or HD software than can help. I'm > not really looking for a > ticketing solution, although I could see how a ticketing solution might > also have what I am > looking for... > In a nutshell: > They have about 50 pieces of hardware. > About 20 franchise locations. > Hardware breaks, it gets shipped to me to fix, and then shipped somewhere > (Not always the > same location). > What needs tracking: > Issue tracking/history > Location history, Current location > I've been doing this in a shared Google Docs spreadsheet, but it's not > cutting it. In this day in > age, I know there has to be a cloud solution that offers this perfectly. > Any ideas welcome. Using your recommendations in addition to my own > searching... > Thanks, > Sam -- Angus Scott-Fleming GeoApps, Tucson, Arizona 1-520-290-5038 Security Blog: http://geoapps.com/

