On 4 Feb 2014 at 20:37, Brian Desmond wrote:

>     You probably want some sort of hosted asset management solution. A cloud 
> based CMDB

Then you would think that http://www.cmdb.com/ should do
what you want [G,D,RLH]

>     with the ability to link tickets to the CIs would work too.
>     Thanks,
>     Brian Desmond
>     [email protected]
>     w - 312.625.1438 | c - 312.731.3132
>
>     From: [email protected] 
> [mailto:[email protected]] On Behalf Of
>     Sam Cayze
>     Sent: Tuesday, February 4, 2014 1:29 PM
>     To: [email protected]
>     Subject: [NTSysADM] OT: Issue/Hardware/Inventory Tracking
>     Finally got myself a long-term side gig! Received lots of good advice 
> from you guys that helped.
>     Been at it for a few months.
>     The company is having a terrible time tracking their non-pc hardware 
> nationwide, and I'd like to
>     set them up on a solution that would alleviate that. (Which is above and 
> beyond my scope of
>     just managing the hardware). But they really need it.
>     There has to be some sort of Inventory or HD software than can help. I'm 
> not really looking for a
>     ticketing solution, although I could see how a ticketing solution might 
> also have what I am
>     looking for...
>     In a nutshell:
>     They have about 50 pieces of hardware.
>     About 20 franchise locations.
>     Hardware breaks, it gets shipped to me to fix, and then shipped somewhere 
> (Not always the
>     same location).
>     What needs tracking:
>     Issue tracking/history
>     Location history, Current location
>     I've been doing this in a shared Google Docs spreadsheet, but it's not 
> cutting it. In this day in
>     age, I know there has to be a cloud solution that offers this perfectly.
>     Any ideas welcome. Using your recommendations in addition to my own 
> searching...
>     Thanks,
>     Sam


--
Angus Scott-Fleming
GeoApps, Tucson, Arizona
1-520-290-5038
Security Blog: http://geoapps.com/






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