What's the orifice for? :-)

Despatched via Blackberry. Mock if you will, but it gets my email without a 
fuss.

-----Original Message-----
From: "James Button" <[email protected]>
Sender: [email protected]: Wed, 3 Sep 2014 21:40:45 
To: <[email protected]>
Reply-to: [email protected]
Subject: RE: [NTSysADM] Remote full computer backup to cloud

My basic approach for the users I advised was:
Yes - you can buy a system from the local store
If you want to have the company refund the cost then: 
A corporate techy gets your system and sets up the corporate software 
They also take an appropriate (to them) backup image of the system for hard 
drive replacement (if needed).
So the system will have working and fixed 
OS, Office software, printer drivers etc. to office systems (server)
Antimalware, firewall, orifice, freeoffice, some utilities as appropriate, 
partition backup - incremental, etc. 
Boot-up password, hard drive encryption etc. 
 
System is returned to the user after the setup Serial numbers etc. have been 
recorded as company property 

They will also have had a synchronisation and backup script installed - starts 
running at system startup

Users do not actually have to image the systems.
Those who are savvy enough to know it's a good idea can do it when they are in 
the office and locally attached to the server that holds their 'image' and can 
take any incrementals, or complete reimages.  

Their backup is basically just the 'user data' that is done at file level by a 
script 
(My personal equivalent is Spideroak - encrypts at my PC before shipping to the 
free 2GB of web store, maintains multiple versions of the files (OK - that does 
need some maintenance), and from there I sync that to/from my backup desktop 
and laptop). 

Bulk POP3 email is to an external hard drive - 
Main PC does not mark mail as downloaded, that is done by the 'live' backup 
system that may get powered up about once a week - fixes and then plugged into 
email ... NO browsing at all
and the ISP holds all the email too as a primary backup. 

The password for Spideroak is remembered by the PC app and does not need 
entering by the user so that could be setup by the corporate 'new PC' system 
process - or RDP if needed.

JimB  


-----Original Message-----
From: [email protected] [mailto:[email protected]] On 
Behalf Of Art DeKneef
Sent: Wednesday, September 03, 2014 9:05 PM
To: [email protected]
Subject: RE: [NTSysADM] Remote full computer backup to cloud

Remote Desktop is a good idea but is impractical here for the laptops. When in 
the field there will be no online access available. They will be offline and 
might have a need to access data. The way it works now if they need something 
it gets emailed to them and they look at it on their phone. Everyone complains 
about the small size and difficulty of reading on the small screen. All 
personnel have Nokia 635 Windows phones now.

Susan, thanks for that link. That looks interesting but I'm pretty sure he will 
balk at the annual cost. It helps with the file sharing but doesn't cover the 
laptop backup/restore quickly he would like.

James is correct on the 2 main needs. Based on what he has asked I think a good 
solution is install Server 2012 R2 Essentials in the office. This gives him the 
ability to consolidate files in one place and share them within the office as 
well as backup the local computers. Even when the boss and manager bring in 
their laptops.

The remote/field laptops would need very explicit instructions on how to image 
the laptop and create a backup schedule to an external USB drive. Or I could 
remote in and show them how and/or do the initial setup myself so I know it's 
done correctly.

The next part would be getting them to connect to the server in the evening 
when they have Internet access and/or getting a cloud file storage location 
everyone will be able to access. If we stay a complete Microsoft solution maybe 
One Drive for Business. So far we are talking about 8 laptops.


Art DeKneef
Avanti Computers
Mesa, AZ
480-649-4430 Office
480-529-4430 Mobile

-----Original Message-----
From: [email protected] [mailto:[email protected]] On 
Behalf Of James Button
Sent: Wednesday, September 3, 2014 10:51 AM
To: [email protected]
Subject: RE: [NTSysADM] Remote full computer backup to cloud

I suspect there are 2 Main needs:

1) Be able to restore/reconstruct a users environment on a wandering laptop PC.
2) Maintain latest copies of data that is shared as available to all users  
 
That would be well addressed by:
A) Some process to address the situation when a drive (or whole system) becomes 
unusable - hardware or malware
B) Use a facility to Sync their data onto/from a central storage facility that 
can either be held solely on a Cloud provider, or using cloud facilities, 
maintained of a central office server.

So that is a base 'save' of their systems - or ensure they have the appropriate 
software DVD's and licence codes.
They would need to be taken with them when they travel, or they will have to 
'RTB' to do a rebuild

And ensure that their 'data' files are saved regularly - my experience with 
satellite working clients is that having their system do a sync to the central 
store when they login is an ideal time to do that - allowing them the option of 
NOT THIS TIME.
And a when they save and close a file sync that to the cloud and onto the home 
store.
    
Things can be simple until you start worrying about data privacy, and users not 
being sensible.
That can be addressed by extensive technological checking, or a management 
interview considering the future prospects of people who are not intelligent 
enough to follow a simple manual procedure
And that, of course depends on the senior managements attitude - they support 
the IT staff in their efforts to address the company needs - or they show they 
don't care.    

Then again you could be working in Government - so just ensure you have 
documentary evidence such that you have appointed a scapegoat!

JimB

-----Original Message-----
From: [email protected] [mailto:[email protected]] On 
Behalf Of Susan Bradley
Sent: Wednesday, September 03, 2014 6:09 PM
To: [email protected]
Subject: Re: [NTSysADM] Remote full computer backup to cloud

Then you have a good solid sync solution.  http://www.egnyte.com/ would be one 
to look at

But the more I read about this client, they need to share files, they need to 
not keep swapping files.

Client backup isn't the real problem here as I'm reading between the lines?

Susan Bradley
BIG BIG thanks to Barb Bowman and Robert Pearman for all their help in 
migrating the blogs.
I think we're about done with the migration project at http://blogs.msmvps.com

On 9/3/2014 9:50 AM, Ben Scott wrote:
> On Wed, Sep 3, 2014 at 12:18 PM, Susan Bradley <[email protected]> wrote:
>> IMHO Remote desktop services not client backup to the cloud is what 
>> he really needs. He needs stupid thin clients that remote to a 
>> central repository that is backed up.
>    What if offline is a requirement?  (Serious question, that's what 
> kills the idea for us.)
>
> -- Ben
>
>
>









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