If you get a bunch of DUP ACKs, then you've got a layer 2 or layer 3 problem.

What happens with a continuous ping between the CAS and GC#2? Do packets get 
lost?

From: [email protected] [mailto:[email protected]] On 
Behalf Of David Lum
Sent: Tuesday, September 30, 2014 2:39 PM
To: [email protected]; [email protected]
Subject: [NTSysADM] LDAP requests never drop to zero

Sorry for the cross-post, but this seems to fit both lists.

Setup: I have a CAS box is looking at two GC's (single CAS, two mailbox 
servers).

Most performance indicators on the CAs server fall well into the acceptable 
range, except for LDAP Search time  and LDAP read time.
LDAP read for GC #1: varies between 0 and 16ms. Avg = 3ms
LDAP read for GC #2: varies between 0 and 3600ms. Avg = 1200ms

LDAP search for GC #1: varies between 0 and 16ms. Avg = 4ms
LDAP search for GC #2: varies between 267 and 289ms. Avg = 1240ms

LDAP Outstanding requests for GC #1: varies between 0 and 1.
LDAP Outstanding requests for GC #2: varies between 19 and 29, never dropping 
below 19

DCDIAG on GC#2 comes up clean. Nothing bizarre/unusual in the event logs. CPU, 
network and disk indicators on GC#2 show low utilization (or, at least not 
almost pegged).

Doing a Network Monitor dump, I see a lot of "TCP: DUP ACK" between the CAS and 
GC #2 (about 10x more than between the CAS and the other GC), but I don't know 
if that's a the problem or the symptom. Anyone have a suggestion of other 
places for me to look, or should I look into the network?

Notable is we recently changed CAS servers but we didn't have any baseline 
performance info before making the change, so I'm not sure if this issue 
existed beforehand or not.

Dave Lum \\ I.T. Garage
[email protected]<mailto:[email protected]> \\ 503.267.9764 (voice/text)
www.theitgarage.com<http://www.theitgarage.com>


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