https://forums.adobe.com/message/6860536#6860536
You aren't alone.

Susan Bradley
http://blogs.msmvps.com/bradley

On 10/24/2014 12:29 PM, Kurt Buff wrote:
On the test machine, I uninstalled Adobe Reader, and replaced it with
the free Foxit reader.

That opens the document across the WAN just fine.

So, for now, that's what I'm going to recommend to the user.

Kurt

On Thu, Oct 23, 2014 at 4:27 PM, Kurt Buff <[email protected]> wrote:
All,

A user in our AU office on a Win7 machine is complaining about
inability to open PDFs from our US file server. The error he gets is:

     "There was an error opening this document. The network path was not found."

I am able to duplicate this on another Win7 machine in our AU office.

This started happening after this past weekend, during which we
switched from a Server 2003 VM to a 2012R2 VM.

I've asked him to verify the version of Reader he's using. I installed
11.0.09 on my test machine over there. I also turned off "Enable
Protected Mode at startup", per several web sites.

Interestingly, he can open the PDF if he copies locally, or to a share
on the file server in his office, and I can open it just fine from the
US file server also. It's only across the WAN that it fails.

Anyone else run into this, and have any insight?

Kurt





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