Tell us about the design of the dental software. Is it a web app...client/server...SQL backend? What is saved where and how.
From: [email protected] [mailto:[email protected]] On Behalf Of Jimmy Tran Sent: Friday, January 16, 2015 2:01 PM To: [email protected] Subject: RE: [NTSysADM] troubleshoot possible network connectivty issues Slowness while launching their Dental software. Doesn't happen all the time. Certain things within the application is not appearing after they are clearly being saved. I'm thinking there is a connectivity issue on the network causing the network causing all this. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Micheal Espinola Jr Sent: Friday, January 16, 2015 10:44 AM To: ntsysadm Subject: Re: [NTSysADM] troubleshoot possible network connectivty issues These are vague problem descriptions for a tool recommendation. Slowness of what, in which application, while doing what? Which work not being saved, to what, and in what manner? -- Espi On Fri, Jan 16, 2015 at 8:07 AM, Jimmy Tran <[email protected]<mailto:[email protected]>> wrote: Hi All, Do you have any favorite network troubleshooting tools you recommend? My client keeps complaining about slowness and work not being saved. I have a feeling it could be cabling or a faulty switch. The switch is not managed so I do not have any monitoring tools there. A ping test comes back ok after a few hours so I'm looking for some more advance tools that can be run 24/7 on all machines in the office. I'm not looking to monitor anything on the machines, other than packet loss or connectivity issues. What are you favorite tools or suggestions? TIA -JT
