I'm pretty sure you can disable the "More available at server" that is hiding this from the OP.
(Because of my old eyes and lack of contrast in Office 2013, I still use Office 2010 - but I've done this for clients.) From: [email protected] [mailto:[email protected]] On Behalf Of John Neish Sent: Tuesday, March 10, 2015 12:19 PM To: '[email protected]' Subject: [NTSysADM] RE: Outlook 2013 Exchange 2010 First thing to try would be to disable cached mode If they're local, then they don't really need the cache. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of David L Herrick Sent: March-10-15 9:14 AM To: [email protected]<mailto:[email protected]> Subject: [NTSysADM] Outlook 2013 Exchange 2010 Inbox says " x" new messages None visible Click on unread None visible click on more available on server They appear sometimes they are DAYS old - argh How to rectify? Users are in cached mode, local to the network Tx David This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.
