Its been a while for me, but I concur that this could easily be a DNS issue. Also, isnt there a server setting where you have to manually put in the external FQDN?
-- Espi On Tue, Jan 24, 2017 at 7:31 AM, Michael B. Smith <[email protected]> wrote: > Not really my area of expertise, but in my limited experience this kind of > thing is usually caused by a DNS error. > > > > *From:* [email protected] [mailto:listsadmin@lists. > myitforum.com] *On Behalf Of *Melvin Backus > *Sent:* Tuesday, January 24, 2017 8:01 AM > *To:* [email protected] > *Subject:* [NTSysADM] Any Lync / Skype gurus about? > > > > We’ve been beating our heads against this one for a while with no luck. > We’re running Lync 2010 servers and trying to get the mobile access > working. For some reason when mobile users try to connect to a meeting > from outside the network the initial page comes up then immediately > redirects to the internal address of the backend server. Since that is > pointing to an internal only domain name it won’t resolve and they get a > 404 error. We’ve been through everything we can find and changed it to > point to the external address but still no luck. This all works fine for > external PC clients, only fails with mobile. Mobile works fine as well if > it connects to the internal guest wireless. > > > > Lync Server 2010 Standard – 1 backend server, one frontend server, reverse > proxy running on IIS with Adv URL rewrite. > > > > Any suggestions as to where we might have missed? We’ve been Googling for > weeks and while we obviously aren’t the only ones who’ve run into this, no > one has published whatever fixed it, assuming that happened. J > > > > Thanks > > > > -------------------- > Service Desk | 404-497-1599 <(404)%20497-1599> | > https://servicedesk.byers.com > > Melvin Backus | Sr. Systems Engineer | Byers Engineering Company | > 404.497.1565 <(404)%20497-1565> > > -- > There are 10 kinds of people in the world... > those who understand binary and those who don't. > > >

