How about a basic item (that I do not recall being requested of seen as yet)

Cmd line - 'ipconfig /all' - send us the results of that

Would be concerned if any IP address given is not on the desired network or is 
one of the 169 set.

DHCP server should be yours - not some other unknown DHCP service.

Cal

-----Original Message-----
From: [email protected] [mailto:[email protected]] On 
Behalf Of Melvin Backus
Sent: March 10, 2017 11:41 AM
To: [email protected]
Subject: [NTSysADM] RE: Unable to obtain IP from DHCP server

We still haven’t had an answer to the “what do the logs say” question.  They’re 
there for precisely this purpose.
 
--
There are 10 kinds of people in the world...
         those who understand binary and those who don't.
 
From: [email protected] [mailto:[email protected]] On 
Behalf Of Pierre-Marie Camilleri
Sent: Friday, March 10, 2017 8:26 AM
To: [email protected]
Subject: [NTSysADM] RE: Unable to obtain IP from DHCP server
 
DHCP server is running on a Windows 2008 R2 domain controller
It is on the same subnet and this is an existing machine. We are not having 
issues with new or other current machines. Just 2/3.
 
Pierre-Marie Camilleri
 
B.Sc. (Hons.), MBCS
ICT Systems Engineer
        
Laferla
Direct 
(+356) 20939321 <tel:(+356)%2020939321> 
Dept 
(+356) 20939300 <tel:(+356)%2020939300> 
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(+356) 79007864 <tel:(+356)%2079007864> 
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www.laferla.com.mt <http://www.laferla.com.mt/> 
Address
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Mapfre Middlesea p.l.c. and both companies are authorised to transact insurance 
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From: [email protected] <mailto:[email protected]>  
[mailto:[email protected]] On Behalf Of Melvin Backus
Sent: 10 March 2017 12:56
To: [email protected]
Subject: [NTSysADM] RE: Unable to obtain IP from DHCP server
 
There are numerous possible causes but without more detail it’s hard to provide 
anything meaningful. 
 
What DHCP server is running? 
Is it on the same IP subnet / vlan? 
Are there any log entries or either the client or the server to indicate 
attempts to communicate?
Are these new machines or existing machines which suddently stopped getting an 
IP?
 
--
There are 10 kinds of people in the world...
         those who understand binary and those who don't.
 
From: [email protected] <mailto:[email protected]>  
[mailto:[email protected]] On Behalf Of Pierre-Marie Camilleri
Sent: Friday, March 10, 2017 5:41 AM
To: [email protected]
Subject: [NTSysADM] Unable to obtain IP from DHCP server
 
Hi all
 
We are encountering a problem with some of our Windows 7 workstations and which 
are on the same LAN. They are unable to obtain an IP from the DHCP server and 
the only solution is to set a static IP which of course works. I cannot 
understand why this is happening to just a few. The others work fine. Could 
this be due to some system corruption? I’ve tried resetting the TCP/IP network 
stack and the Winsock all to no avail.
Has anyone encountered this issue before? Any help would be much appreciated.
 
Thanks
Pierre
 
Pierre-Marie Camilleri
 
B.Sc. (Hons.), MBCS
ICT Systems Engineer
        
Laferla
Direct 
(+356) 20939321 <tel:(+356)%2020939321> 
Dept 
(+356) 20939300 <tel:(+356)%2020939300> 
Mobile 
(+356) 79007864 <tel:(+356)%2079007864> 
Email 
[email protected] <mailto:[email protected]> 
Web 
www.laferla.com.mt <http://www.laferla.com.mt/> 
Address
204A | Old Bakery Street | Valletta VLT 1453 | Malta
        
Facebook <http://facebook.com/LaferlaInsurance/> 
Twitter <http://twitter.com/laferlains> 
Google <http://google.com/+laferlainsurancevalletta> 
YouTube <https://www.youtube.com/user/laferlainsurance> 
ITunes <https://itunes.apple.com/mt/app/laferla-insurance/id896547301?mt=8> 
Android 
<https://play.google.com/store/apps/details?id=com.conduit.app_363d89b63be84bbc8f6b85fe86fe2e01.app&hl=en>
 
Laferla Insurance Agency Limited is licensed to act as an insurance agent for 
Mapfre Middlesea p.l.c. and both companies are authorised to transact insurance 
business by the Malta Financial Services Authority.

Consider the environment. Do you really need to print this email?
Disclaimer <http://www.laferla.com.mt/laferla-email-disclaimer> 
 

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