Hi all,

We have a 2008rs rds  where the previewing of office files is not working in 
outlook


I have gone into all the office settings

(File info advanced  save thumbnails)

(File trust center , settings, attachment handler,, attachment and document 
Previewers )

(cleared outlook temp security folder)

All settings double check and confirmed yet it still gives this message


"this file cannot be previewed because of an error with the following previewer;


One thing to note is that  (for compatibility reasons with an in-house DB) 
Outlook is 2010 and Word and Excel are 2013














Jean-Paul Natola


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