Hi All,
This one's killing me and I'm not sure why. Finally in act of
desperation I'm hoping you guys can help.
We have the following setup:
- Windows Server 2012R2 Standard Edition: DC/File Server/Print Server (DC1)
- Windows Server 2012R2 Remote Desktop Services terminal server (TS1)
Printers are shared out from DC1 and deployed via a group policy
configured in the Printer Management tool. The group policy is
dedicated to printer deployment and is only used for that.
The user RDP's to TS1, the printers are deployed and all should be good
but it's not.
What's happening is the users are getting many many duplicate printers
under Devices and Printers easily a dozen plus. You can open Devices
and Printers and watch printers pop into the list, deleting doesn't
help. They just keep coming back.
Users can't get their default printer to stick. I can set this via GP
or script but those are terrible solutions and I'd like to get to a root
cause/solution.
This article seems to describe the issue:
https://social.technet.microsoft.com/Forums/en-US/ea51c54b-2734-4987-9f4a-a79f755c8153/windows-2012-r2-printers-showing-twice-and-unable-to-set-default-printer?forum=winserverTS
Here's what I've tried:
- Delete the "Client Side Rendering Print Provider" reg key. All the
printers seem to show there.
- Turn off: Connect client printers at login in AD
- Turn off: Printer redirection in the RDP client
- Turn off: Render print jobs on client computers (on all print shares
on DC1)
- Recreate the printer policy using only defaults
While this works short term as in a few days it's not a permanent fix.
A week or two later the massive number of printers comes back.
This seems to only impact users on the terminal server. Desktop clients
are not impacted.
Running get-printers gives the correct list.
Any suggestions? I'm running out of ideas.
Shawn
