I've used 8x8 in various configurations since about 2004 (when they were focused on the residential market as "Packet8").
Make sure you test, test, test whichever vendor you use in as real-world conditions as possible. I've seen 8x8 struggle for midsized orgs (200-300 users, 5-10 offices). Their most recent software release (earlier this month) is considerably more stable than the previous edition. You must have sufficient bandwidth. It must be quality bandwidth (low latency and jitter). Your LAN(s) should be well configured, and QoS is very helpful. Test, test, test. Regards, *ASB* *https://about.me/Andrew.S.Baker <https://about.me/Andrew.S.Baker>* *Providing CyberSecurity and IT Operations Consulting for the SMB market…* * GPG: *860D 40A1 4DA5 3AE1 B052 8F9F 07A1 F9D6 A549 8842 On Wed, Jan 31, 2018 at 8:28 AM, Bud Durland <[email protected]> wrote: > First, apologies for the OT post, but I´m sure there are people in this > group that have crossed this bridge before me. Our purchasing guy is > evaluating keeping our on-prem phone system vs. going with a cloud provider > like 8x8. I'm looking for input from anyone who has real-world experience > making the change, or changing (back) from cloud to on-prem. Please > contact me off-list with war stories or on-line references. > > Thanks > > -- > > Bud Durland | Director Of Information Technology > Direct: 518.324.4850 | Cell: 518.726.0967 | Fax: 518.561.0017 | > [email protected] > 1 Plant St., Plattsburgh, NY 12901 > Website | Twitter | LinkedIn | YouTube > > > > > > > NOTE -- This message contains legally privileged and confidential > information and is intended only for the individual named. > If you are not the named addressee you should not disseminate, distribute > or copy this e-mail. > Please notify the sender immediately by e-mail if you have received this > e-mail by mistake and delete > this e-mail from your system. Thank you. > > > >
