Yes, this happened to me before. If I recall correctly, support had me enter a license authorization information. Once I did that, I had access to all my data again. The problem I had was if I signed out, it would prompt me for the same questions again. I think this was due to a license agreement update.
From: [email protected] [mailto:[email protected]] On Behalf Of Kennedy, Jim Sent: Wednesday, February 7, 2018 6:52 AM To: [email protected] Subject: [NTSysADM] MS Volume Licensing Center login issues. Hit the licensing center today to sign in and download some software and it is not recognizing me as a registered user for our org. I am certain my email address is correct, and as soon as I enter it it goes into the sign up process. I am certain our agreement is still in place, all of that is there. Anyone else seeing this?

