Then you tell the contractor to get the unsatisfactory person out of your
facility and get some competent people in there. I've done that before, it's
no big deal. One of the advantages of outsourcing is that you can send
people away who don't possess the skill set you need.
Greg
-----Original Message-----
From: Mathew Shember [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 14, 2001 7:37 AM
To: NT System Admin Issues
Subject: Re: Outsourcing IT Operations
Not passing judgement on Benjamin's company, but one thing to watch is what
I call the slight of hand trick. Some outsourcing companies will "wow" you
with their technical talent but after you sign the contracts; you end up
with people with little training.
Becareful with your contracts!
You don't always get trained people and I have heard many people complain
about "sure they are there but they either don't care about the company or
they mess things up worst then they were...."
Just my .02
----- Original Message -----
From: "Benjamin Zachary" <[EMAIL PROTECTED]>
To: "NT System Admin Issues" <[EMAIL PROTECTED]>
Sent: Monday, August 13, 2001 3:45 PM
Subject: RE: Outsourcing IT Operations
> We do several outsourcing jobs on the East coast, and all of our
> clients prefer it. I think overall it costs a bit more, but they do
> get the reliability of having trained people always show up. There is
> no sick days, no cant make it, no I have to goto jury duty etc etc. We
> simply replace that person with another cross trained individual. Many
> companies are reviewing outsourcing as a way to get high end technical
> talent or specialized talent in different categories as needed for a
> set fee.
>
> -----Original Message-----
> From: Douglas Schnell [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, August 09, 2001 1:13 PM
> To: NT System Admin Issues
> Subject: SOT: Outsourcing IT Operations
>
>
> Hi all--
>
> Located three hours north of Los Angeles and four hours south of San
> Francisco, coupled with low government salaries, means we have a devil
> of a time trying to find IT staff to fill high-level tech positions.
> As such, we're taking a serious look at outsourcing our whole IT
> operation.
>
> I'm looking for anything and everything you might have on outsourcing
> IT--advantages, disadvantages, praises, complaints, costs, whatever.
>
> Thanks much.
>
> Douglas Schnell MCSE
> Staff Analyst
> Information Services Division
> City of Santa Maria, California
>
> 110 E. Cook Street, Room 7
> Santa Maria, CA 93454
> (805) 925-0951 x469
> FAX: (805) 925-2243
> mailto:[EMAIL PROTECTED]
> http://www.ci.santa-maria.ca.us
>
>
> http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
>
>
> http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
>
>
http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
