We had similar problem, that was caused by trying to access printers that
weren't there. Had someone at remote site - rename printers and Print
Queues. Each printer that the printer folder tries to access, takes 40 to 60
seconds to time out, and it acts like the process is hung.
Finally tied it to actual printers, as a user had one of these as her
default printer, and her startup of Report Smith tool 60 seconds to open,
because it sets itself up using printer properties, before the program will
open.
Dennis
-----Original Message-----
From: Nic Wright [mailto:[EMAIL PROTECTED]]
Sent: Friday, August 24, 2001 7:29 AM
To: NT System Admin Issues
Subject: Terminal Server Printer Control Panel Hang
Dear All
Can anyone help?
Several of the Terminal Servers ( NT4.0 Sp6 Citrix Metaframe 1.8 Sp2) that I
am
responsible for show disturbing behaviour when I open the Printer Control
Panel.
Though the machines seem to be printing OK from both manually set up and
autocreated printers, when I open the Printer Control Panel it starts
displaying the hourglass and refuses to respond.
The process can only be stopped by forcing the task to end from the Task
Manager.
While this is happennig processor usage rises from about 20% to 90+%.
The effect is seen for both ordinary and admin logons.
It only seems to happen on terminal servers with a large 40+ number of
users.
Has anyone else experienced this or know the cause (and cure)?
Also, though I can see that processor usage increases dramatically I cannot
locate the process that is doing it. What is the Printer Control Panel
process
called?
Thanks in advance
Nicholas Wright
Systems Analyst
Stoke on Trent City Council
[EMAIL PROTECTED]
http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
