We had a similar problem using TCP/IP with our Ricoh printers. The spooler
on the server would crash at seemingly random intervals, restarting the
service would fix it for a little while, then it would crash again.
We moved the printers to a new server (still NT4 at the time) and loaded all
the most recent Ricoh drivers. We have not had this problem since. I'm
pretty sure it had to do with outdated Ricoh drivers (.dll hell), even
though we tried updating them in-place on the old server to no avail.
-Jim
Jim Holmgren MCSE, CCNA
[EMAIL PROTECTED]
Network Engineer
Advertising.com
Anytime, anywhere, any Internet channel-- we touch tens of millions online
each day.
Advertising.com-- Superior Technology, Superior Performance.
-----Original Message-----
From: Muncy, Robert [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, September 26, 2001 2:31 PM
To: NT System Admin Issues
Subject: RE: Ports on a W2K print server: TCP/IP or LPR?
We where told by our Xerox rep that for there Printers is was better to use
LPR ports for performance. Our Hp rep said that LPR adds nothing for there
printers.
I would say that is the printers use a UNIX flavor to print you would want
the LPR ports.
Robert Muncy
Sherman Financial Group
-----Original Message-----
From: Jeffrey J. Broderick [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, September 26, 2001 12:41 PM
To: NT System Admin Issues
Subject: Ports on a W2K print server: TCP/IP or LPR?
I have a W2K print server (sp2).
My clients are all W2K-Pro (sp2).
My printers are network attached (new Ricoh and Cannon models).
The server has the latest, verified drivers for these printers.
The server ports I'm using for the print queues are TCP/IP ports.
Problem:
Sporatic loss of connectivity, where a print job spools, but then just sits
in the cue, stalled. A re-boot of the printer will let the jobs print. This
error is intermittant, and I can't cause it to happen at will, but I have
seen it when responding to end-user calls.
Question:
In researching possible causes one tech suggested I try LPR ports rather
than TCP/IP ports. However, all the documentation from Microsoft suggests
using TCP/IP ports and says to use LPR only for Unix/Linux devices. Does
anyone have any experience with this issue? Is LPR a more stable choice?
Thanks.
Jeff B.
Pittsburgh, PA.
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