I have re-attempted to export the certificate chain and have someone working on installing it on an affected workstation (still awaiting the result). I do note, however, that the Windows 2000 machines actually work; it is the XP machines that have problems. Further, the same XP machine will work for one user, but not another. I understand that there are personally approved sites, but I don't see where it is presently showing that way.
I will advise of the results of the test, but am interested to know if the above info shines a different light on it. -----Original Message----- From: "Steven Peck" <[EMAIL PROTECTED]> Date: Wed, 2 Jan 2008 14:26:58 -0800 X-Message-Number: 133 Examine the certificate. Chances are the root certificate that your vendor is using expired at some point and was never updated on your Windows 2000 systems. Figure out which one it is, hit the certificate providers support site for instructions on how to download an updated chain. Steven On Jan 2, 2008 1:55 PM, Mayo, Bill <[EMAIL PROTECTED]> wrote: > We have a vendor that changed their certificate over the weekend and now > have mixed issues with our staff accessing the site. Connecting to the > site with a Windows 2000 machine or a browser other than IE (in XP or > other) will cause a message come up asking if you want to trust the > certificate. On XP, there is no such prompting, but it works for some > people and not for others. It looks like the certificate is > automatically being trusted or declined for XP staff, but we can't > figure out why it works for some, but not others. From what we can see, > it is user-specific--it works for one user on a computer, but not > another. The local permissions don't seem to be an issue (we made one > of the users an administrator temporarily with no joy). > > If you connect to the site in Firefox, it explicitly states that it is > unable to verify the certificate. I have attempted exporting the > certificate from a working connection and importing it as a trusted site > for a non-working user with no success (I will admit that I just barely > know what I am doing in that regard). > > Googling hasn't turned up anything to this point that was helpful. Does > anyone have any idea what might cause that behavior and what might be > done to correct it? > > Bill Mayo > Pitt County MIS ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
