I would also start to look at what the business requirements are.

One FTE is going to cover 40 hours out of a 168 hour week (assuming no leave). 
Does someone need to monitor things (like your IDS/IPS) during non-business 
hours?

In a much larger org, we have dedicated teams for AV, desktop patching, network 
patching, server patching (Windows and *nix), event monitoring/correlation, 
incident response and so on. This is all driven by either (a) SLAs/OLAs and (b) 
patching cycles. We work from those requirements to work out how many people we 
need, based on how quickly we need to turn things around.

Cheers
Ken

From: David Lum [mailto:[email protected]]
Sent: Wednesday, 20 July 2011 9:04 PM
To: NT System Admin Issues
Subject: RE: Security IT to employee ratio

Thanks ASB, that's kind of what I was afraid of and as always you suggest good 
steps.

Dave

From: Andrew S. Baker [mailto:[email protected]]
Sent: Wednesday, July 20, 2011 4:00 AM
To: NT System Admin Issues
Subject: Re: Security IT to employee ratio

You will be hard pressed to find such a document, given all the variables, nor 
is that a useful way to go about justifying the headcount that might be needed.

Rather, put together a list of all the activities that are needed to 
successfully maintain the security posture in your specific environment.    
Allocate some estimation of the time needed for each function, then add it all 
up.  (Also take the liberty of delegating some portions of it to other 
technology departments, as necessary).

This will tell you what the level of staffing *should* be for your environment, 
and by adding work to other people's plates, you'll automatically get their 
"support" for additional headcount.  :)

Of course, expect management to disagree on some of the items in your list, AND 
in the time allocated -- especially if they can keep it the way it is by 
shaving a few numbers and whacking a few tasks.

ASB

http://about.me/Andrew.S.Baker

Harnessing the Advantages of Technology for the SMB market...


On Wed, Jul 20, 2011 at 1:05 AM, David Lum 
<[email protected]<mailto:[email protected]>> wrote:
Is there a document anywhere that can give me an idea of something along the 
lines of a general "recommended active IT security staff per employee ratio"? 
By "active IT security" I mean in-the-trenches people doing the legwork to get 
the last 3-5% of systems (at 400+ systems nothing is ever 100% in perfectly 
automated sync) fully compliant and up-to-date, keep astride of the IDS 
detections and tracking down which are false positives and which are actual 
alerts, etc.

It has occurred to me that with 450 employees that there should probably be 
more than one FTE handling everything from IDS to keeping patches and AV 
current on all systems, employee training, etc...

Heck I bet I can use one FTE that does NOTHING but track down and mitigate the 
non-compliant systems for AV and patching alone.

David Lum
Systems Engineer // NWEATM
Office 503.548.5229<tel:503.548.5229> // Mobile 503.267.9764<tel:503.267.9764>



~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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