+1 on the Flex-LM, its been a PITA on the systems I have had to
implement it on, and usually its research software, so you know how far
you are going to get with there Tech Support ( Like no where) 

 

Z

 

Edward E. Ziots

CISSP, Network +, Security +

Security Engineer

Lifespan Organization

Email:[email protected]

Cell:401-639-3505

 

 

From: Crawford, Scott [mailto:[email protected]] 
Sent: Tuesday, July 26, 2011 4:44 PM
To: NT System Admin Issues
Subject: RE: Here's the kind fo crap that'll make you insane

 

That's exactly what I'm talking about.  And, if you're going to force a
licensing system on us, at least make sure it works well.  I've got one
package whose license server runs as an interactive application. So,
when the server reboots, someone has to login and manually start the
licensing "server".

 

From: Jeff Steward [mailto:[email protected]] 
Sent: Tuesday, July 26, 2011 2:25 PM
To: NT System Admin Issues
Subject: Re: Here's the kind fo crap that'll make you insane

 

I *loathe* FLexLM.  When it works, it works, when it doesn't, you get to
chase your tail all for the sake of license compliance.  Nothing like
assuming your customers are thieves from the outset.

 

-Jeff

On Tue, Jul 26, 2011 at 1:49 AM, David Lum <[email protected]> wrote:

 

A customer of mine runs AutoCAD, and the licensing runs on a server (PC
with AutoCAD fires up the app, the app looks to a server for a running
license service and checks out a license. I install it on PC and set up
license server (we'll call it AutoCADServer) and works peachy for
months. Until today.

 

AutoCADServer does DNS, DHCP, file server (for everyone) and print
server (for Win7 machines only at the moment). TheOtherServer in the
same building is an older machine and is a Domain Controller and print
server for about 10 XP machines but not much else. I am going to
decommission TheOtherServer, but one step at a time so I DCPROMO it last
Thursday. See any correlation with DCPROMO and the AutoCAD PC or the
license service on AutoCADServer? Me either.

 

I am onsite Friday AM to make sure there are no problems logging in or
printing and all is reported cool. (well, I did have to reauthorize the
DHCP server) Did I mention the one AutoCAD users is on vacation this
day? That's OK I didn't know either, but I figured it didn't matter
since I'm not touching that server.

 

Today I am onsite and the AutoCAD guy says he can't use AutoCAD. I check
it out and I get a "Cannot get license from license server". Okay fine,
I check out the FlexLM service diagnostics on  AutoCADLicense and it
says all good. Hit AutoDesk forums and they point me to log files to
check out. Log files say "Server node is down or not responding". I do
the usual restart services check the firewall settings etc on the
server. No change.

 

The support forums (AutoDesk, IBM, ESRI and all sorts of vendors use the
FlexLM license service) *ALL* point to firewall or connectivity issues .
I turn off the firewall on the PC. No change. Off on the server. No
change.

 

You probably all know Win7 has 3 kinds of network places: Domain, home
and public. Guess what? Somehow the AutoCAD PC decided it's local
network connection is now "Public" instead of "Work". Firewall settings
are completely different for those areas, and once I change the network
to think it's back on the work LAN, poof, the firewall GPO's properly
take effect and all is good.

 

I never touched the AutoCAD PC, and the users aren't local admins on
their box so they can't change it. 

 

I have a theory on what happened: For the time when the DHCP server
wasn't operating due to not thinking it was any longer authorized, the
AutoCAD PC tried to get a DHCP address, got nothing, so made up one of
it's own (169.x.x.x or whatever MS has them default to) and said "Yo I
am now on a Public network", and after I fixed the DHCP issue it picked
up the new IP address but didn't feel like changing itself back to
"Domain" network.

 

Anyone know if I'm close? This one was tough because I was led all over
the place.

 

David Lum 
Systems Engineer // NWEATM
Office 503.548.5229 // Mobile 503.267.9764

 

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