I love Dell. But I must agree, the rep leaves me feeling ... uncared for. But, I make my own EQuotes using Dell's Premier page. If an option isn't there, I ask my rep to turn the option on:
Me: Hey, can I get the option to install your 128 SSD on the Optiplex 390? Rep: Uh, yeah. You want that option turned on? Me: Yes. I want all my options turned on, please. Rep: Okay! Then he turns on the one option I asked for... and nothing else, so I have to ask again. *sigh* Oh well, it's better than the configuration I can do on HP's site. (Somebody please prove me wrong!) --Matt Ross Ephrata School District ----- Original Message ----- From: Jonathan Link [mailto:[email protected]] To: NT System Admin Issues [mailto:[email protected]] Sent: Thu, 28 Jul 2011 13:28:20 -0700 Subject: I hate Dell > My rep, rather. > And, yes, I have contacted her boss. Especially since he was so insistent > that I sign up for surveys to tell him how they're doing. > Except I skipped the signing up with survey part. > > Trouble is, the quote comes back wrong. Again. After her boss got > involved. I'm about done. > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
