Yes. I also carry liability and E&O insurance.

Thanks,
Brian Desmond
br...@briandesmond.com<mailto:br...@briandesmond.com>

c   - 312.731.3132

From: Sam Cayze [mailto:sca...@gmail.com]
Sent: Thursday, August 04, 2011 4:28 PM
To: NT System Admin Issues
Subject: RE: Maintenance Fees

Do you guys that perform side work require service agreement/signed contracts?
Seems like a good idea...

Sam

From: Jacob 
[mailto:ja...@excaliburfilms.com]<mailto:[mailto:ja...@excaliburfilms.com]>
Sent: Thursday, August 04, 2011 3:58 PM
To: NT System Admin Issues
Subject: RE: Maintenance Fees

Been there.. done that.. until they start calling you during your "normal 
business hours." I would get calls for trivial stuff... like why there is no 
sound from the PC, cant save to a floppy, etc...

The extra money was nice, the headache that came with it was not.

From: Sam Cayze [mailto:sca...@gmail.com]<mailto:[mailto:sca...@gmail.com]>
Sent: Thursday, August 04, 2011 1:31 PM
To: NT System Admin Issues
Subject: RE: Maintenance Fees

Curious as to some hourly rates that are expected.  I've had a couple small 
businesses come to me lately that would like me to support their shops...  This 
would be side jobs/off hours.


Sam

From: Andrew S. Baker 
[mailto:asbz...@gmail.com]<mailto:[mailto:asbz...@gmail.com]>
Sent: Thursday, August 04, 2011 3:10 PM
To: NT System Admin Issues
Subject: Re: Maintenance Fees

Think in terms of x per networking device, y per server and z per desktop -- 
per month

Maybe $25-50 per networking / $40-75 per server / $10-50 per desktop -- for 
about 10-20 hours of work per month

For that kind of environment, I would estimate $400-$600/mo for a moderately 
stable environment.   At least in the metro NYC area.


ASB

http://about.me/Andrew.S.Baker

Harnessing the Advantages of Technology for the SMB market...


On Thu, Aug 4, 2011 at 3:55 PM, Joseph L. Casale 
<jcas...@activenetwerx.com<mailto:jcas...@activenetwerx.com>> wrote:
Guys,
What are common ranges a small shop can expect to pay a consulting firm to 
maintain a network with roughly the following:

1.       30 users

2.       Exchange 2010

3.       6 total windows servers from file to sql etc

4.       6 Redhat machines in various roles

5.       a few procurves

6.       A bsd vpn/firewall

7.       Some other misc network equipment like printers/card scanners etc...

I know it depends on the specifics but I need just what range some folks might 
expect that to be in. I am stepping out of that duty and the owner (lots of 
history here) is asking me for some info.

Thanks for any insight!
jlc



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