CSG and Load Balancing, of most kinds, do not play well together.  That is why 
you will find NO documentation from Citrix on how to use CSG with any kind of 
load balancing.


Carl Webster
Consultant and Citrix Technology Professional
http://www.CarlWebster.com<http://www.carlwebster.com/>


From: Harry Singh [mailto:[email protected]]
Sent: Sunday, August 14, 2011 8:32 AM
To: NT System Admin Issues
Subject: Re: GOT IT! (RE: Citrix nightmare after changing ISPs)

In a similar vein, I have WI 5.2 and the latest CSG installed on the same 
Virtual machine. Has been running wonderfully even against a PS 4.0 farm. I'm 
getting the same error noted previously ( Unable to launch....) when my primary 
ISP goes down temporarily. I have a load balancer that does some DNS trickery, 
so the main citrix.doman.com<http://citrix.doman.com> page loads fine after the 
primary ISP fails, but I can't open applications.

I presume during app launch the ica file is trying to access the primary ISP's 
IP address of either CSG or WI and it fails since it's down. I surmise the load 
balancer may present the secondary link's IP during app launch while the 
primary ISP is down, but I  haven't confirmed. Is there a way to add multiple 
entries inside WI to accommodate this type of scenario?

Thanks!

Harry.



On Sun, Aug 14, 2011 at 8:28 AM, Webster 
<[email protected]<mailto:[email protected]>> wrote:
BTW, did you know that by using AltAddr your user’s login credentials are being 
sent in plain text both internally and externally?  You really should use the 
free Citrix Secure Gateway.


Carl Webster
Consultant and Citrix Technology Professional
http://www.CarlWebster.com<http://www.carlwebster.com/>


From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]<mailto:[email protected]>]
Sent: Sunday, August 14, 2011 3:26 AM
To: NT System Admin Issues
Subject: GOT IT! (RE: Citrix nightmare after changing ISPs)


OK, after changing the IP addresses for web access, it seems one must also 
change things via CLI.  We got it fixed, and thanks again for your patience!
--
richard

Webster <[email protected]<mailto:[email protected]>> wrote on 
07/28/2011 12:40:11 PM:

> What is your Secure Access setting for your Web Interface site?
>
> Alternate
> Translated
> Direct
> Gateway Direct
> Gateway Alternate
> Gateway Translated
>
> How many XenApp servers?  You used singular in your question, so I
> am assuming one?  Go to a command prompt and type in altaddr, press
> enter and what does it show?
>
>
> Carl Webster
> Consultant and Citrix Technology Professional
> http://www.CarlWebster.com
>
>
> From: [email protected]<mailto:[email protected]> 
> [mailto:[email protected]]<mailto:[mailto:[email protected]]>
> Sent: Thursday, July 28, 2011 11:38 AM
> To: NT System Admin Issues
> Subject: Citrix nightmare after changing ISPs
>
>
> Greetings!
>
> We switched internet service providers early this morning.  All
> appeared to be going well (that is, MIP'd services, mail flow, etc).
> We even logged into our Citrix server from a separate network.
>
> Then we got the call...
>
> It seems we can access our Citrix server, log in, and browse about
> through the assorted application folders (XenApp server).
> Unfortunately, when we try to actually launch an application...
>
> The little box pops up showing application load process.  It gets to
> about 40%.  Then, it tells us "Unable to launch your application.
> There is no Citrix XenApp server configured on the specified address."
>
> Yes, all was well under the previous ISP, but not this one.  Help?
>
> Thanks!
> --
> richard
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
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