Thanks Tim.  I've just purchased a 3 user license to trial with some users, 
myself included.

It's a learning curve for me because generating PDF's isn't something I'm 
usually involved in, so I have as much to learn and gain as anyone else.

I take the point about the interface, but I suspect that's familiarity, and in 
our case I don't think we're looking to replace our PDF reader product, only 
the creation side.

The good thing is I had some questions and emailed support and got a reply 
quickly, and that addressed my question(s) - prompt and not scripted which is 
encouraging.

I'll get some people using it in anger and see how it performs over the next 
few weeks.
________________________________
From: Tim Evans [[email protected]]
Sent: 18 August 2011 4:05 PM
To: NT System Admin Issues
Subject: RE: Acrobat Alternatives - PDF-XChange?

We use it here. It's a good product. I personally have no complaints with it. 
We've run into basically two issues with it, neither insurmountable:

·         Incompatibility with new Adobe PDF features
It seems like Adobe, in their attempt to keep their lead in the software 
vulnerability department, keeps adding features to the PDF format. The most 
recent that I'm aware of is the ability to package multiple documents into a 
single PDF file. When you open one of these in a non-Acrobat reader, all you 
see is a page saying that you need Adobe reader to view this document. 
PDFXchange was about 6 months behind in releasing version that could deal with 
these files. Now, we have a training issue in telling people that they don't 
need Acrobat and showing them how to access the enclosed files. It's not 
difficult, just not immediately obvious to the normal user.
We also had issues for a while with an inability to fill out Acrobat generated 
forms. Their support was very good to work with on this, and they came out with 
an update that fixed it about 3 months after we sent them samples of the 
problematic files.

·         Interface Differences
The interface is very different from the standard Acrobat interface. We get a 
lot of push back from people that are used to Acrobat about how much more work 
it is to use. IME, once we sit down with people and show them how to use it, 
there are no complaints. The problem is usually that they are too busy to 
bother to learn (or be shown) the different interface.

HTH

…Tim

From: Paul Hutchings [mailto:[email protected]]
Sent: Tuesday, August 16, 2011 12:24 PM
To: NT System Admin Issues
Subject: Acrobat Alternatives - PDF-XChange?

We currently use Adobe Acrobat Standard or Pro to create anything other than 
basic PDF's.

Acrobat isn't cheap, each new version of Windows and Office seems to break 
something unless you're running the latest version, and it's overkill for 
creating PDFs from Word documents or inserting/deleting the odd page from a PDF 
and perhaps adding a few stamps and saving it with some document security.

A couple of people have recommended PDF-XChange which I hadn't heard of until 
today.

I'll download the demo's and give them a try, but does anyone have any 
first-hand feedback on their products?

Thanks,
Paul
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