You do realize, of course, that this error doesn't necessarily indicate a problem with your outbound mail server...right?
Now then...from what I can garner from your typically sparse data...If you one-off these messages it works OK, it's only when he bulk mails...so do the end recipients ever get the message after waiting 72 hours, or have you never been able to wait that long? Do they ever get duplicates after 72 hours? How many recipients are we talking about anyway? 100, 1000, ONE MILLION USERS? Inquiring minds want to know. As to your salient question, where to start looking: How internet email works: http://email.about.com/cs/standards/a/smtp.htm Understanding SMTP Error Messages: http://email.about.com/cs/standards/a/smtp_error_code.htm - WJR 2011/9/3 John Aldrich <[email protected]> > On Fri September 2 2011, you wrote: > > Research the specific SMTP status code and message you are receiving > > back. "Delayed" can mean different things. You/he received a specific > > error message. Be specific with us, or look it up. > > > All I have is the following: > <quote> > Warning: message 1QyPNV-0000xd-UY delayed 72 hours > > This message was created automatically by mail delivery software. > A message that you sent has not yet been delivered to one or more of its > recipients after more than 72 hours on the queue on <SMTPSERVER> > > The message identifier is: 1QyPNV-0000xd-UY > The subject of the message is: National Account-Paychex > The date of the message is: Tue, 30 Aug 2011 10:33:24 -0400 > > The addresses to which the message has not yet been delivered are: > [snip list of email addresses] > No action is required on your part. Delivery attempts will continue for > some time, and this warning may be repeated at intervals if the message > remains undelivered. Eventually the mail delivery software will give up, > and when that happens, the message will be returned to you. > </quote> > > Note that I created an Outlook Distribution list that contains all the > email addresses in that list of recipients who had not yet received the > message and sent them a message. Within 24 hours, all of them had confirmed > that they had received the message from me. > -- > Thanks, > John Aldrich > Blueridge Industries > IT Manager > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
