Well, I think it may have been an HTML issue... :D I should know better than
to use HTML email anyway. :D
-----Original Message-----
From: Matthew B Ames [mailto:[email protected]]
Sent: Tuesday, September 06, 2011 11:17 AM
To: NT System Admin Issues
Subject: RE: Email Problem
I have seen that feature in Outlook 2003 before, when the emails where HTML
formatted. Normally when that happened my calendar entries would appear on
the calendar but be blank. Opening the email to read and it appeared blank,
but hit forward or reply and the contents would appear (or at least some of
the content appeared, long emails would still get truncated).
In our environment it was when some patches has been rolled out via Radia.
Either a reboot, or re-registering Word/Outlook fixed it, iirc.
-----Original Message-----
From: John Aldrich [mailto:[email protected]]
Sent: 06 September 2011 16:11
To: NT System Admin Issues
Subject: RE: Email Problem
I think I may have resolved the strangeness...I just sent a test reply and
was able to see the body. Thanks!
-----Original Message-----
From: John Aldrich [mailto:[email protected]]
Sent: Tuesday, September 06, 2011 11:08 AM
To: NT System Admin Issues
Subject: RE: Email Problem
Nothin' but a little alcohol. :D I'm using a linux-based email client at
home and Outlook 2007 at work. I'm pretty sure there were some recent
updates to my email client at home and I suspect that might have affected
the way Outlook is seeing the messages.
From: Steve Ens [mailto:[email protected]]
Sent: Tuesday, September 06, 2011 11:00 AM
To: NT System Admin Issues
Subject: Re: Email Problem
Did you take any medication over the weekend?
On Tue, Sep 6, 2011 at 9:54 AM, John Aldrich <[email protected]>
wrote:
I replied from home this weekend, but when I got here, and looked at the
messages I sent out, the bodies were blank. Does anyone else see that, or am
I hallucinating?
From: William Robbins [mailto:[email protected]]
Sent: Sunday, September 04, 2011 12:26 PM
To: NT System Admin Issues
Subject: Re: Email Problem
You do realize, of course, that this error doesn't necessarily indicate a
problem with your outbound mail server...right?
Now then...from what I can garner from your typically sparse data...If you
one-off these messages it works OK, it's only when he bulk mails...so do the
end recipients ever get the message after waiting 72 hours, or have you
never been able to wait that long? Do they ever get duplicates after 72
hours?
How many recipients are we talking about anyway? 100, 1000, ONE MILLION
USERS? Inquiring minds want to know.
As to your salient question, where to start looking:
How internet email works: http://email.about.com/cs/standards/a/smtp.htm
Understanding SMTP Error Messages:
http://email.about.com/cs/standards/a/smtp_error_code.htm
- WJR
2011/9/3 John Aldrich <[email protected]>
On Fri September 2 2011, you wrote:
Research the specific SMTP status code and message you are receiving
back. "Delayed" can mean different things. You/he received a specific
error message. Be specific with us, or look it up.
All I have is the following:
<quote>
Warning: message 1QyPNV-0000xd-UY delayed 72 hours
This message was created automatically by mail delivery software.
A message that you sent has not yet been delivered to one or more of its
recipients after more than 72 hours on the queue on <SMTPSERVER>
The message identifier is: 1QyPNV-0000xd-UY
The subject of the message is: National Account-Paychex
The date of the message is: Tue, 30 Aug 2011 10:33:24 -0400
The addresses to which the message has not yet been delivered are:
[snip list of email addresses]
No action is required on your part. Delivery attempts will continue for
some time, and this warning may be repeated at intervals if the message
remains undelivered. Eventually the mail delivery software will give up,
and when that happens, the message will be returned to you.
</quote>
Note that I created an Outlook Distribution list that contains all the
email addresses in that list of recipients who had not yet received the
message and sent them a message. Within 24 hours, all of them had confirmed
that they had received the message from me.
--
Thanks,
John Aldrich
Blueridge Industries
IT Manager
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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This email and any attachments to it may be confidential and are
intended solely for the use of the individual to whom it is addressed.
If you are not the intended recipient of this email, you must neither
take any action based upon its contents, nor copy or show it to anyone.
Please contact the sender if you believe you have received this email in
error. QinetiQ may monitor email traffic data and also the content of
email for the purposes of security. QinetiQ Limited (Registered in
England & Wales: Company Number: 3796233) Registered office: Cody Technology
Park, Ively Road, Farnborough, Hampshire, GU14 0LX http://www.qinetiq.com.
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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