We've had an issue with the power supplies on Optiplex GX520 SFF Dells - we were having something like a 25% fail rate while they were still under warranty. Dell sent us a few spares to keep on hand so we didn't have to wait for them to ship replacements, but we still had to go through the whole tech support routine each time to get a replacement for the spare. We would get no power, flashing amber power light, sudden system shutdowns. In our case the problem was the fan in the power supply failing.
Since they've been off warranty we've just been replacing the fan ourselves and putting them back in production. -----Original Message----- From: Matthew W. Ross [mailto:[email protected]] Sent: Friday, November 18, 2011 12:56 PM To: NT System Admin Issues Subject: Anybody else having large failure rates of Dell Power Supplys, SFF Model Optplex 390 and/or 790? We're having a very large failure rate of computer power supplies in 2 of our brand new labs. These are 2 labs of 32 computers each... one lab is Dell Optiplex 390 SFFs, the other is Dell Optiplex 790 SFFs. I think they use the exact same PS. Issues are either A) No power and no lights, B) Blinking yellow power lights and won't turn on, or C) *Poof* smoke. We have 8 failures in the past month out of 64 computers. I'm just curious if anybody else on the list is seeing similar failures for recent SFF dells... Sales rep contacted, I'm awaiting response. --Matt Ross Ephrata School District ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
