Optiplex 745

From: Jon Harris [mailto:[email protected]]
Sent: Monday, November 21, 2011 7:51 PM
To: NT System Admin Issues
Subject: Re: Anybody else having large failure rates of Dell Power Supplys, SFF 
Model Optplex 390 and/or 790?

If you don't mind saying what model of are those workstations?

Jon
On Fri, Nov 18, 2011 at 2:58 PM, Maglinger, Paul 
<[email protected]<mailto:[email protected]>> wrote:
Not power supplies, but we're seeing a rash of Dell workstations dying on us.  
Opening the case reveals 5 swollen capacitors near the CPU.  As far as I know 
Dell still refuses to acknowledge it is a problem, although according to Google 
searches it seems to be pretty common.

-----Original Message-----
From: Matthew W. Ross 
[mailto:[email protected]<mailto:[email protected]>]
Sent: Friday, November 18, 2011 11:56 AM
To: NT System Admin Issues
Subject: Anybody else having large failure rates of Dell Power Supplys, SFF 
Model Optplex 390 and/or 790?

We're having a very large failure rate of computer power supplies in 2 of our 
brand new labs. These are 2 labs of 32 computers each... one lab is Dell 
Optiplex 390 SFFs, the other is Dell Optiplex 790 SFFs. I think they use the 
exact same PS.

Issues are either A) No power and no lights, B) Blinking yellow power lights 
and won't turn on, or C) *Poof* smoke.

We have 8 failures in the past month out of 64 computers. I'm just curious if 
anybody else on the list is seeing similar failures for recent SFF dells...

Sales rep contacted, I'm awaiting response.


--Matt Ross
Ephrata School District

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