Compare trace routes from the anomalous machine to the devices you can connect 
to with trace routes to the ones you can't.
Check firewall logs for drops.

-----Original Message-----
From: Kurt Buff [mailto:[email protected]] 
Sent: Tuesday, January 31, 2012 12:56 PM
To: NT System Admin Issues
Subject: Curious networking anomaly in Win7 Pro box

All,

Just one machine in our UK office is affected, and I haven't been able
to figure it out. All other machines seem to be working fine.

This one laptop cannot talk to a few addresses in our US server subnet.

For instance, this machine can ping the file server, and the Exchange
server, but not the DCs, nor a new terminal server, nor the address of
the router on that subnet. However, all of the machines he's trying to
ping by name resolve to correct IP addresses.

We put Wireshark on this machine, and it thinks its emitting the ICMP
packets, but when I fired up tcpdump on the internal interface of the
firewall for his office, I verified that it was not seeing packets for
those machines that he was trying to ping, and it was seeing packets
for the machines to which he was able to connect.

I did a 'route print', to see if there were something odd there, but
saw nothing interesting.

A malware scan came up clean - and it's a new install of Win7 Pro over XP.

I turned off any services that looked interesting, including the
Aventail connection service, the Windows firewall, and a couple of
others, with no change in result.

Haven't had a chance to examine the event logs on the laptop. The
laptop is probably going to be wiped before I can work with him on it
again, but I'm still very curious. Has anyone seen anything like this
before?

Kurt

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