Stupid administrator trick #375: enter the subnet mask incorrectly when
configuring the NIC. It was 255.0.0.0 instead of 255.255.0.0. Correcting
that error fixed it all.

 

<facepalm>

 

Jim v.

 

From: Jim von Stein 
Sent: Thursday, February 02, 2012 1:38 PM
To: NT System Admin Issues
Subject: ANOTHER network anomaly

 

Adding an entry to the rash of weird networking issues...

 

I have a WAN setup for our organization with three sites, each with its
own subnet, Domain server and file server (all in the same domain). The
"main" site is connected to site #2 by multilink t-1 through two Cisco
routers and to Site #3 by a "Branch Office" (fixed) VPN connection
through a couple of WatchGuard Fireboxes (all traffic from Site #3
routed through the VPN). Everything works, browsing, file sharing,
Internet access, it's all good.

 

I brought up a new Server 2008R2 in the "main" site on a DL360G7 box and
installed the Remote Desktop Services Host role on it. No errors or
(observed) glitches. Joined to the domain, etc. I'm only using one NIC
at the moment, fixed IP address, reservation in DHCP, DNS entries good
on all internal DNS servers.

 

Now, the problem. The new server cannot "see" site #3 at all; a ping to
any box in that site returns "Destination host unreachable" from the IP
address of the server (not the Firebox). Tracert returns the same on the
first line. The server can talk to everything in the main site and site
#2, and approved users can RDP into it from those sites with no problem,
but any attempt to connect to the server from site #1 (Windows Explorer,
ping, RDP) times out (not "Destination host unreachable"). Mobile VPN
connections from "outside" also time out.

 

The other, identical (except for File Services instead of Remote
Desktop) server in the same rack has no difficulty communicating with
Site #3, and everyone at Site #3 can see it with no problem.

 

The Server 2003 Terminal Services box is also accessible from all three
sites (and outside).

 

Any ideas? I'm a Social Worker who inherited the IT Admin job 15 years
ago, and my knowledge of the black arts of networking is pretty
rudimentary; this has got me baffled, and Google has presented only
cases that had obvious (and inapplicable) differences.

 

Jim von Stein

Information Services Administrator

SOASTC

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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