http://support.microsoft.com/kb/262177 might help

From: Boaz Galil [mailto:[email protected]]
Sent: Thursday, February 16, 2012 11:42 AM
To: NT System Admin Issues
Subject: [OT] How to troubleshoot Kerberos issues on windows server 2003 
against windows server 2008?

Dear experts,
This is kind of out of topic question but I will try my luck as I know that 
there are some top players here.
One of our customers has installed our enterprise solution:

1.       Server A: Windows server 2003 with application service 1.

2.       Server B: Windows server 2003 with application service 2 (identical to 
application service 1 / same code).

3.       Server C:  Windows server 2008 with IIS and  application 3 webservice 
that both server A and B connects.

All services are running with the same credentials (same domain user/pass) and 
running on the same domain . The communication between Server A and Server C is 
working fine, or in other words server A is working as design.
The problem is that server B for some reason is getting authentication failures 
when trying to "work" with Server C (with the web application running on the 
IIS).

>From what it seems, the Kerberos is failing and there is fallback to NTLM - 
>and NTLM is failing as well.
My main question is how can I investigate why the Kerberos is failing?  I 
checked clocks, event viewer (doesn't see anything interesting), and compared 
packet capture between the working and the non working server but couldn't get 
into conclusion of the issue.
Bottom line, Is there any log that I can enable to troubleshoot further more 
Kerberos issues?
I have asked the customer to remove Server B from the domain and rejoin it 
(read some articles that it may resolve the issue as a "Voodoo" trick).
Tomorrow morning, I will have access again to the customer site, in case that 
the issue will not be resolved.
I would appreciate any suggestion on what I should check or how to troubleshoot 
this scenario...
Thanks in advance,
Boaz.


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