Hi,

What is SQL Server Profiler showing? Any failed logins?

Cheers
Ken

From: David Lum [mailto:[email protected]]
Sent: Monday, 20 February 2012 12:24 AM
To: NT System Admin Issues
Subject: RE: So...we broke SMS and Lice Communcations Server 2005

FYI the new SQL server has the same name as the previous one and I found it 
also has the same version of SQL. Looking at the LCS console it gives me a red 
"x" for default certificate settings. I've read somewhere that that's required 
but we haven't made any changes to the LCS server.

RtcSrv does not start:
Event Type:        Error
Event Source:    Service Control Manager
Event Category:                None
Event ID:              7024
Date:                     2/18/2012
Time:                     10:04:00 PM
User:                     N/A
Computer:          <OurLCSServer>
Description:
The Live Communications Server service terminated with service-specific error 
2147942487 (0x80070057).

Event Type:        Error
Event Source:    Live Communications Server Snap-in
Event Category:                (1004)
Event ID:              30710
Date:                     2/18/2012
Time:                     9:37:42 PM
User:                     N/A
Computer:          <OurLCSServer>
Description:
Live Communications Server Snap-in failed to start service:
 Service Name = RtcSrv
 Machine Name = <ourLCSServerFQDN>
 HRESULT = 8007042a
 Error Description = The service has returned a service-specific error code.


Event Type:        Error
Event Source:    Live Communications User Services
Event Category:                (1006)
Event ID:              30961
Date:                     2/17/2012
Time:                     6:22:29 PM
User:                     N/A
Computer:          <OurLCSServer>
Description:
Failed to connect to backend database.  Live Communications Server will 
continuously attempt to reconnect to the backend.  While this condition 
persists, incoming messages will receive error responses.

Backend Server: OurSQLServer   Database: LCSDb  Connection string of:
driver={SQL 
Server};Trusted_Connection=yes;AutoTranslate=no;server=OurSQLServer;database=LCSDb;
Cause: Possible issues with backend database.
Resolution:
Ensure the backend is functioning correctly.

From: Ken Schaefer 
[mailto:[email protected]]<mailto:[mailto:[email protected]]>
Sent: Sunday, February 19, 2012 4:27 AM
To: NT System Admin Issues
Subject: RE: So...we broke SMS and Lice Communcations Server 2005

SCOM doesn't require any "weird" access to SQL Server. Any access denied is 
traceable via Profiler. Dunno about LCS.

If you manually try to start the rtcsrv, do you get an error code back?

Cheers
Ken


From: Steven Peck [mailto:[email protected]]<mailto:[mailto:[email protected]]>
Sent: Sunday, 19 February 2012 12:42 PM
To: NT System Admin Issues
Subject: Re: So...we broke SMS and Lice Communcations Server 2005

I'd call Microsoft. However if the SQL server was updated, then make sure 
things like compatibility mode are on and such (and beat the SQL guys for not 
having people check app compatilibity first).

In general, it LCS either works or is just broken.  LCS (and SCOM) seriously 
rely on weird access to SQL so they need rights most SQL DBA's like to take 
away and never give back.  It may be the Upgrade broke something with 
permissions.
On Sat, Feb 18, 2012 at 7:56 PM, David Lum 
<[email protected]<mailto:[email protected]>> wrote:
LCS service (rtcsrv) does not start.
Event Type:        Error
Event Source:    Live Communications Server Snap-in
Event Category:                (1004)
Event ID:              30710
Date:                     2/18/2012
Time:                    4:24:55 PM
User:                     N/A
Computer:          LCS
Description:
Live Communications Server Snap-in failed to start service:
 Service Name = RtcSrv
 Machine Name = lcs.americas.nwea.pvt
 HRESULT = 8007042a
 Error Description = The service has returned a service-specific error code.




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