RE: "a simple identifier (unique to each user)"

Here, we call those passwords.  ;)

What happens if someone forgets their simple identifier?  What happens if 
someone over hears them giving it on the phone to reset a password? Can they 
get it changed? How is this any different than an extra password and therefore 
extra attack surface?

-----Original Message-----
From: Guyer, Donald [mailto:[email protected]] 
Sent: Thursday, March 08, 2012 2:04 PM
To: NT System Admin Issues
Subject: RE: Security questions to reset passwords, locked accounts, etc.

Where I'm at there is a current project going on to populate AD accounts with a 
simple identifier (unique to each user) for them to give when requesting 
password resets/lockouts.

There's lots of software packages out there for self-service password 
management, so they wouldn't have to contact the help desk.

Depends on what you want it to do and budget.

Regards,

Don Guyer
Directory and Messaging Services
Catholic Health East, ITSS

-----Original Message-----
From: Maglinger, Paul [mailto:[email protected]]
Sent: Thursday, March 08, 2012 1:51 PM
To: NT System Admin Issues
Subject: Security questions to reset passwords, locked accounts, etc.

When you register for online services, it seems that a lot more of them are now 
asking for security questions so that you can retrieve your password or unlock 
your account.  Is anyone familiar with these systems and can give me a brief 
rundown on how they work?  Are these typically 3rd party solutions or 
homegrown?  Has anyone heard of using them in a business environment to 
automate the process of re-enabling locked out accounts and reset forgotten 
passwords?  Or more basic yet, are these questions/answers typically stored in 
some type of database or as an object in AD?  

-Paul

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
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