Check out SysAid. We tried their free edition before upgrading to the Pro edition. It's very easy from install to use. Their support is great as well.
Regards, Cameron -----Original Message----- From: Ray [mailto:[email protected]] Sent: Friday, March 16, 2012 12:42 PM To: NT System Admin Issues Subject: Help desk software I know this has come up before, but I have a few variables not everyone would have. I have users on a restricted VLAN (and finally a child domain so they're at least logging onto the network) with no internet access or email. I also have staff with internet and exchange. All of them can get to a centralized server. I just need basic ticketing. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ________________________________ CONFIDENTIALITY NOTICE: This email message is intended only for the person or entity to which it is addressed and may contain confidential material. Any unauthorized review, use, disclosure, downloading, copying or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and permanently delete all copies of the original message. If you are the intended recipient but do not wish to receive communications through this medium, please advise the sender immediately. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
