Check cables?

 

 

 

From: Christopher Bodnar [mailto:[email protected]] 
Sent: Thursday, March 29, 2012 11:15 AM
To: NT System Admin Issues
Subject: Re: NetFlix app on Samsung devices

 

Yes, and as I mentioned in my post, my Sony Blu-Ray player has no issues with 
NetFlix, which leads me to believe there is some issue on Samsung's end. 


Christopher Bodnar 
Enterprise Achitect I, Corporate Office of Technology 


Tel 610-807-6459  
3900 Burgess Place, Bethlehem, PA 18017 
 <mailto:> [email protected] 




The Guardian Life Insurance Company of America

 <http://www.guardianlife.com/> www.guardianlife.com 

        






From:        Mike Sullivan <[email protected]> 
To:        "NT System Admin Issues" <[email protected]> 
Date:        03-29-12 11:12 AM 
Subject:        Re: NetFlix app on Samsung devices 

  _____  




I know this isn't much help with your situation other than it looks to be an 
issue with Samsung but Netflix works fine on my Sony TV and my TiVo box.

On Thu, Mar 29, 2012 at 7:02 AM, Christopher Bodnar 
<[email protected]> wrote: 
Nope, have latest firmware. 


Christopher Bodnar 
Enterprise Achitect I, Corporate Office of Technology 


Tel 610-807-6459  
3900 Burgess Place, Bethlehem, PA 18017 
[email protected] 




The Guardian Life Insurance Company of America

www.guardianlife.com <http://www.guardianlife.com/>  

        







From:        "Rod Trent" <[email protected]> 
To:        "NT System Admin Issues" < 
<mailto:[email protected]> 
[email protected]> 
Date:        03-29-12 09:30 AM 
Subject:        RE: NetFlix app on Samsung devices 

  _____  




I stream Netflix to my TV from my Xoom across the HDMI port, and that is 
working fine.  Not that that helps you much, just that it is working on other 
arrangements. 
  
Any firmware updates for the Samsung you missed? 
  
From: Christopher Bodnar [ <mailto:[email protected]> 
mailto:[email protected]] 
Sent: Thursday, March 29, 2012 9:15 AM
To: NT System Admin Issues
Subject: OT: NetFlix app on Samsung devices 
  
Anyone out there having a problem with their NetFlix app on a Samsung TV or 
Blu-Ray player this week? Seems very coincidental that it started right after 
the European DST date of 3/25/2012. First noticed it on 3/26/2012 with my 
UN46C6400. Everything works great up until the loading screen. Status bar never 
moves, and then about 30 seconds later you get a message “We're having trouble 
playing this title right now.  Please try again later or select a different 
title." Internet connection is fine and other apps work (VuDu, Amazon ). Tested 
NetFlix on my Sony Blu-Ray player and no issues. Did all the typical 
troubleshooting steps, reset TV, de-activated the device and re-activated. No 
luck. Then I went and tried my BD-D6500. Now on this device, nothing seems to 
happen on the status bar page for about 90 seconds then it starts to load and 
everything is fine. Never used to be like that, usually started loading 
immediately. I’m thinking this might be a timeout issue, that the TV has a much 
lower timeout than the blu-ray player, but no way to prove that. So far support 
from NetFlix and Samsung haven’t been any help. 


Christopher Bodnar 
Enterprise Achitect I, Corporate Office of Technology 


Tel 610-807-6459  
3900 Burgess Place, Bethlehem, PA 18017 
[email protected] 




The Guardian Life Insurance Company of America

www.guardianlife.com <http://www.guardianlife.com/>  

        


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-- 
Thank you, 
Mike Sullivan

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